Merlin Entertainments
Merlin Entertainments Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The company has a 1.1 star rating from 1 review with 100% unfavorable feedback; customers express overall dissatisfaction.
Key Takeaways for Future Customers
- Read Merlin Entertainments reviews for issues about billing and membership renewals before buying.
- Expect difficulties using the website and managing subscriptions or pass upgrades.
Negative Feedback / Risk Areas
- Recurring customer complaints about unwanted credit card charges and delayed refunds.
- Problems with exchange, cancellation policy, and slow or unreachable customer service.
Positive Feedback
Some customers note friendly staff who resolved ticket issues and delivered an enjoyable visit.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The company has a 1.1 star rating from 1 review with 100% unfavorable feedback; customers express overall dissatisfaction.
Key Takeaways for Future Customers
- Read Merlin Entertainments reviews for issues about billing and membership renewals before buying.
- Expect difficulties using the website and managing subscriptions or pass upgrades.
Negative Feedback / Risk Areas
- Recurring customer complaints about unwanted credit card charges and delayed refunds.
- Problems with exchange, cancellation policy, and slow or unreachable customer service.
Positive Feedback
Some customers note friendly staff who resolved ticket issues and delivered an enjoyable visit.
Newham, Northumberland
Issue with tickets
The hole family was very happy with how merlin entertainment's sorted the problems out for the family very friendly we had a lovely day thank you
Lakeland, Florida
To stop collect money from my cerdit card ,because i didn't renew it over.
I ask merlin entertainment to cancel my pass and they still collecting my money from my credit card. Please stop.
Banbury, Oxfordshire
Still waiting
I am still waiting for my renewal carers tickets. Its extremely difficult to get these renewed and to find how to do it in the website
Slough, Slough
Passsss
I want to update my pass i have 6 pass i just buyed it 10 days ago..
Its silver pass i want to exchange to gold one.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOver charged
I was charged for 2 months what is yalls reasoning? I can never get through to anyone at your Florida location it is so frustrating. Please call me and return my money today
- Costly
Preferred solution: Full refund
Brands Related to Merlin Entertainments
LEGO Discovery Center
Companies Similar to Merlin Entertainments
Thorpe Park
Alton Towers
“I am writing to express my extreme disappointment with our recent visit to Alton Towers. As a loyal...“
Select A Ticket
“I lost the email with my tickets in them. How can i get them re-sent?“
Imaginarium
“I am trying to cancel and be refunded my purchase price. I have tried to call the box office and contact...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.