Communications with representive via phone

We are going to Napa Valley next tuesday; we have a reservation at the Meritage Hotel for two days; and at the Vino Bello. We asked that we be allowed to stay at one hotel so we don't have to move; instead of the representive being willing to say "let me see what I can do sir" the representive said " you will have to take to so and so " I can't help you !!! I feel like Shells should be willing to "bend over backwawrds" to Elite memters; not give them the "run around" Thanks for listening Patricia and Louis Abney Members with AZ points and CA points
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ID
#183761 Review #183761 is a subjective opinion of poster.
Location
Tucson, Arizona

About

Summary

Meritage Hotel is a luxurious spa resort which can become a place for spending honey moons, wedding celebrations, business meetings and conferences and so on. The hotel offers clients the following list of entertainments such as golf playing, spa terra, dinning, Trinitas Cellars Tasting Room, fitness studios, swimming pools and other amenities. In addition to this the Meritage Hotel offers gift cards, that can be the perfect present for the loved ones. Moreover, it is possible to reserve the suit right on the site using easy navigation and quick search. This resort is situated in Napa.

Meritage Hotel reviews and complaints
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