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Everytime it rains, our entire neighborhood is looking like rivers are running through it. We have major erosion problems due to the poor grading and drainage performed by Meritage. This issue has been going on for months, several complaints have been filed but they...
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2.3
I didn't like
  • Poor customer service
  • Uncaring attitude and does not take ownership of mistakes
#1051074
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I ordered to build a house in Jan 2017 at Oviedo Gardens in the Orlando area. Before I signed the contract, I explicitly asked the sales associate through email how many HVAC units there will be for the two-floor house. The sales associate checked the plan and...
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2.1
I didn't like
  • Lying to customers
  • Bad construction
#1046181
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Meritage Homes Sales Home With Solar Hot Water Heat. Meritage Homes Contractor, Hooks System Up In April 2015 December 2015, Homeowner No Hot Water. December 2015 Meritage Homes Contractor System Not Hooked Up. Pump Not Wired Up, Pump In Backwards. Repaired All Issues...
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2.6
I didn't like
  • Statements in writing mean nothing to meritage homes
#1044203
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Lexington Floorplan Review

Meritage Homes
#1016330
Meritage went through some changes in management but made good on all repairs! I wanted to remove the negative review I wrote back before they were dragging their feet to make repairs.
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Short Review for August 30, 2016, Pc_service

Meritage Homes
#909697
1.0
They're Unresponsive and difficult to contact.
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Meritage Homes Customer Care Review

Meritage Homes
#785579
1.0
They are crooks. They truly don't care about the customer. Had an issue with a lender after being 100% approved and Meritage homes kept my deposit 23k and sold the home more then it was in contract for 3 days after we had an issue. Stay far away from these builders.
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Meritage Homes Review

Meritage Homes
#714865
1.2
Awful customer service, very unresponsive to customer needs, poor construction, deciving company to buy from. Poor construction managers and loan processors.
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Stone Creek is a beautiful community in Rockwall, TX but the Zachary Hunt, Sales Associate, is unprofessional, narcissistic, rude, condesending and disrespectful. He has been sarcastic with us since his first interaction but we attempted to work through it on several...
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Buyers beware of this horrible builder!! We bought a new build with them last June 2016 and we (along with our neighbors) have had so many issues. We are almost a year from closing and they have yet to do work on our pre-close walk through list that was 3 pages long....
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Anonymous
George

next time have an independent inspector, that would have forced them to correct the issues. A house should have never been closed with broken windows.

1.0
I didn't like
  • Everything about this builder
#1023275
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Good to know this as I was getting interested in the condos that they were building at Fox Harbor in Gallatin. I've walked thru some of the construction and have noticed many many construction mistakes and also noticed that partially constructed buildings haven't been...
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Anonymous
Anonymous

No wonder Meritage builders has 196 complaints with the Better Business Bureau in several States.

1.8
I didn't like
  • Bad construction
#1018719
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First, Meritage homes comes into ***, Ga and simply destroyes everything in its path. The company buys land and literally cuts every single tree down, even crossing the property line. Then, they backfill poorly and the homes have issues a few years later and they don't...
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Anonymous
Kim Weis

Yes I just had Meritage put in 140 homesites right behind my house. They are putting up stick built home and I can see why they are getting such awful reviews. They are thro...

1.0
#1013383
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It was our experience that the Kevin Ladd at Merritage Homes in Leydon Rock Colorado used several sales tactic to get us to go under contract on a home with him. He gave us incentives and then took away incentives, had us fill out paperwork for a soft contract to...
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#1007065
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Bought the house in 2014 and of course the warranty expires in a year. The gutter and all pipes on the entire side of the house came out and was hanging within three years. Logged a complaint with them and they asked me to refer to the home owners manual for...
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1.0
#1000366
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I've been chasing, and I do mean chasing, the construction supervisor (Jordan Pierce) for an entire year to fix the warranty issues with my home. Countless email after email of want some sort of communication as to what is going on. December 29, 2014 is when I moved in...
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2.4
#990646
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