Merillat Reviews
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Verified Reviewer New ReviewerBase Kitchen Cabinet-no shelves
Deformed and cracked drawer boxes - Merillat's Spring Valley Drawers - Refuse to provide service
Will not exchange product
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That's the risk when you choose to DYI. You have to "eat" your own mistakes.
You ordered a color. Marillat delivered to you, the custom made cabinets in that color. You opened up one box, and decided you really didn't like that color after all.
What did Marillat do wrong? :roll
As mentioned, custom made anything, can't be returned just because of buyers remorse. Who else is going to buy all those custom made cabinets if Marillat took them back? :?
Agree with the other comments here....why should we all pay for your error....and then blame the manufacturer who did nothing wrong...really???
Why are you angry with a manufacturing plant that does not sell direct to the public....your issue should be with the store or, more importantly, yourself for making the error in the first place....
Cabinets are special order material. Special orders are not returnable, regardless of the manufacturer. You should have been told this by the dealer that sold you the cabinets.