Junior Reviewer

Resolved: Pissed off at Meridian Trust Federal Credit Union

Update by user May 28, 2016

I spoke with the manager at the local office. She had stated that less interest is charged as more payments are made.

They did help finance two loans at reasonable interest rates. This does help in this matter.

Original review posted by user Mar 24, 2016
Meridian Federal Credit Union has been charging me the wrong interest rates and finance charges on two of my loans. Sometimes, they don't even charge any interest rates or finance charges at all. I don't know who or what is working in billing department, however, I will advise you one thing, they don't have any mathematical skills. In addition, I sent a letter to the branch manager in 7/2015 regarding this matter. No one has responded. I have been making my payments on time and have never been late. I have also asked for monthly statements and they have not responded as well. Since when is it o. k. not to respond to letters asking them to correct their errors? Then, they have been charging miscellaneous fees here and there. The local branch office has taken care of two fees that were charged that I had caught on my tri-monthly billing statements. I have changed my address and I properly notified this financial institution. They charged a fee for an address change that they did not correct as requested. I brought this to the attention of Branch Manager at the local office and address change fee was reversed before the Branch Manager blamed me for not correcting this address. I applied for a vehicle loan and was advised on paper that I have poor credit performance with them. Oh really?! My payments have never been late and have been paid on time-EVERY TIME!!! This does not reflect very well on the part of this financial institution. A complaint has been filed with the Consumer Financial Protection Bureau. The Consumer Financial Protection Bureau then informed me that this complaint was forwarded to National Credit Union Administration. I have asked that this financial institution payoff my balances, remove the tradeline, and release the vehicle registration in my name due to the theft that been taken place and failure to correct this information accordingly. This is called breach of contract, theft, and charging variable interest rates that I did not agree to at all. In addition, on 3/22/2016, I walked into the local branch office and paid 1,300.00 off on the small signature unsecured loan. There is a zero balance on this loan accordingly. Needless to say, I am pissed! This information is true, accurate, and to the best of my knowledge with no intent to deceive the public at large. This information is protected under the U. C. C. 1-207 and U. C. C. 1-308 in order to inform the general public of this activity. All rights are reserved world wide.
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Resolved
ID
#816622 Review #816622 is a subjective opinion of poster.
Pros
  • One-time skip a payment option
Cons
  • Attitude displayed with some of the employees
  • Failure to correct the incorrect interest rates being charged
  • Failure to correct the finance charges as requested
Reason of review
Breach of Contract
Loss
$700
Preferred solution
Please refer to the intial complaint in this matter

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