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Impacts of of Meridians undisclosed back office technical mistakes.

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It is my opinion that Meridian Credit, Ontario largest Credit Union had and still has a responsibility to inform their Members and the Marketplace of an undisclosed back-office system challenge. The system issue went undetected for 9 years and upon recognizing the...
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2 comments
#2102200

Yes they are very rude customers service agents

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ID
#3012858 Review #3012858 is a subjective opinion of poster.
Location
Aurora, Ontario
Cons
  • Living up to their corporate values
Preferred solution
Meridian Credit Union to disclose these mistakes to their Membership and the Marketplace and provide me with the support I need to correct the mistakes identified.

I was just at the Roncesvalles branch.

I just spoke to Ricardo Smith. His customer service was outstanding!! He is professional, knowledgeable and very friendly. Six stars out of five. I want him as my banker. > Best regards >A Carrigan

User's recommendation: Join Meridian Credit Union,

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ID
#3358801 Review #3358801 is a subjective opinion of poster.
Location
Toronto, Ontario

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Worst customer Service Very Rude and Unprofessional Services

Meridian Credit Union - Worst customer Service Very Rude and Unprofessional Services
Meridian Credit Union - Worst customer Service Very Rude and Unprofessional Services
Original review updated by user Jan 27, 2021
EXTREMELY RUDE AND UNPROFESSIONAL SERVICE This is the absolute worst online banking services. the staff arfe very unprofessional and extremely rude. They ask for yur personal information and compromise your identity and do not respond to any inquiries. The put you on hold for 30 to 40 minutes and more and then don't even address your inquiry. Most staff at call center have absolutely no knowledge about the services that they actually provide. Meridiancu.ca

User's recommendation: Meridian Credit Union Worst Online Banking Services. Compromises Customer Identity.

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1 comment
#2096868

They claim to send wire transfers but lose them and blame the member. Then wont help you by investigating. I actually have no idea if I will see my money again!

ID
#2397625 Review #2397625 is a subjective opinion of poster.
Loss
$100
Preferred solution
Apology

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