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Dog was given Merial Heartgard Plus. She began vomiting profusely. I called the customer care line and they were rude and uncaring. I will never purchase another Merial product and advise other animal lovers to avoid these products as well. Merial employees stated they could not tell me how long adverse reactions last. Even after explaining I live in a rural are without access to an emergency vet on a Sunday she kept repeating she would only...
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1.5
I didn't like
  • Dog being ill
#991419
My dog is undergoing heartworm treatment. We didn't miss a single dose of Heartguard for her or our other 4 dogs however, since ONE box was purchased from a different vendor than our vet's office Merial will not stand behind their product guarantee to assist with her treatment. Even though the FDA's guidelines (according to the American Heartworm Society) states: "This means heartworm preventives must be purchased from your veterinarian or with...
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They don't seem to concerned about the after sale. I purchased Frontline and the packaging/applicator was defective. To receive any type of consideration/refund I had to : 1) Find a box to return the product 2) Securely package it 3) Take it to the post office 4) Pay postage out of my pocket 5) Wait for their response (which I don't feel real confident about) I was also asked to have my vet fax an invoice copy to them. It's the old story that if...
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1.3
I liked
  • Not app
I didn't like
  • Defective packaging
  • Defective policy
#968664

Merial Pet Vaccination Review

#974369
Our maltese chihuahua mix became deathly ill within 2 hours of receiving the Merial vaccine. Hours of vomiting and diarrhea through the night. She is currently at vet, who gave her this vaccine, on IV fluids, anti vomiting and anti diarrhea meds to stop the reaction. Merry Christmas to little 5 pound Izzie
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Merial Frontline Plus Flea Control Review

#953042
Bought it for my cats and dogs that were infested with fleas. No change after two months, called to get refund and was told have to use all three months. Went and got better flea treatment, fleas gone next day. Called frontine back to try to get refund, got runaround again, told them what they could do with it. Filled complaint with bbb in chicago.
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Merial Frontline Plus Flea Control Review

#886537
3.0
We have used frontline since we had our boxer 5years. This year its not working hes been treated every 4 weeks my house is now infested. I DONT KNOW WHAT TO DO NOW...I pay 80$ for 3 treatments and its not helped....
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Merial Frontline Tritak Flea Control Review

#862194
We put FRONTLINE TRITAK on our dog yesterday now she is extremely sick this never happened before when it was just FRONTLINE ! She is vomiting, has diarrhea , extremely thirsty, won't eat, lethargic, and has horrible gas ! I will never recommend or use this product EVER AGAIN ! Tried calling these people and was on hold forever NO ONE answered the phone ! Don't use this product is my advice !
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This is a copy of an email i just sent to my vet. Frontline tritak. Please put on our record to NEVER sell us the last flea meds you sold us. It stinks and Brudder exessively heavy drooled for 6 hours after applying it and it made Missys hair fall out at point if application. On top of all that not so sure it is working on the fleas. Very disappointed to read about this product online and you still choose to sell it.  
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2.2
Months ago I switched flea products and went with Frontline Plus for cats because it's suppose to be a "superior" product. We are now on month 5 and we've NEVER had so many fleas. We are angry, to say the least. My poor baby is itching, scratching, licking & biting at himself like never before. After 5 months use, fleas should be falling off dead. Why is this product still on the shelf? Especially when there are SO MANY complaints. Time to...
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I didn't like
  • Bad product frontline plus for dogs and cats
  • Does not work
  • Cat still has fleas after 5 months
#943408
I've used it for a couple months. It is not helping the fleas on my pet. I went to the vet and he said, "it is junk." It used to be good, but not anymore. I called to get a refund for 1 package where i only used 1/3 doses. (I'm now using Bravecto from the vet). The lady was unhelpful and was just giving me the speech. She kept trying to find reasons to not give me the refund. It was annoying. I called my awesome local Petco where I purchased it...
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I purchased Frontline Plus for our dogs, 4 to be exact, all different weights. Applied as instructed. Product states it's a monthly spot-on treatment, it kills adult fleas within 12 hours and destroys ticks and chewing lice within 48 hours. Checked our dogs about 24 hours later, still had living fleas. Gave it another day just to make sure we gave product more time to work, all 4 dogs STILL HAD FLEAS! I contacted Merril today and of course they...
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1.2
I didn't like
  • Verry poor customer service
  • Bad product frontline plus for dogs and cats
  • Quality of product
#930211
Been using this product on my terrier mix for 12 years--never had a problem until last year when I found two ticks embedded into her skin. Called Merial--was told that it takes a tick 48 hours to infect a dog with Lyme disease and not to worry (I removed the ticks myself). Took my dog to the vet yesterday because of lack of appetite and a strange stiff gait----she tested POSITIVE for Lyme disease--along with a bad heart murmur and a possible...
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1.0
I didn't like
  • Completely worthless product
  • Verry poor customer service
  • Bad product
#928574
I've used Frontline Plus on my dogs for 7 yrs. without any issues until June/July of 2016. On 27 July 2016, I applied the Frontline Plus to both my Miniature Pinschers, Molly and Maxx, as I do EVERY month on the same day--even through winter. Both of my dogs have medical issues and what I have been through with this so called product has only made their health worse. Ten days after their monthly application, they were infested with fleas. ...
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1.0
I didn't like
  • Completely worthless product
  • Verry poor customer service
#925023
YOUR PRODUCT DOES NOT WORK...And the lady I just talked to said...They only sell to veterinary offices...I asked her then..How come Wal-Mart and other places sell it...Can you believe she said..They don't get it from us..Ask the place where you bought it at...ARE YOU PEOPLE FOR REAL...??? NEVER AGAIN...YOUR PRODUCT IS HARMFUL TO ANIMALS..IT DOESN'T WORK...SMHH... MAKES ME SICK...They could care LESS about anyone's pet...I'm turning old...
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