This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Water in the engine still under warranty

After about four and half years water was getting in the oil compartment. The mercury dealer had never done anything apart from changing the oil and the filter every time I send it for service. No spark plugs nothing. I just sent it to fix it to another marine service and they told me that the cover of the engine was bent because of overheating,and that cost me 580 This is happening in Greece Zakyntho island Thanks Ermal
View full review
ID
#3211982 Review #3211982 is a subjective opinion of poster.
Location
Zakynthos, Ionian Islands
Cons
  • Not sure
Loss
$600
Preferred solution
Let the company propose a solution
New Reviewer

Checking the legitimacy of a distributor

The number you give goes to a data breach request number. To try to get out of that number, you end up in a rabbit hole of other numbers that wont help you. The number for customer service is essentially worthless

User's recommendation: Don’t use this number.

View full review
ID
#3180050 Review #3180050 is a subjective opinion of poster.
Location
Sperry, Oklahoma
New Reviewer

Recall 2022 - 04

Customer Service was basically useless and rude. No knowledge of the product. A waste of time. I was on hold about 45 minutes.

User's recommendation: Don’t buy Mercury.

View full review
ID
#2558710 Review #2558710 is a subjective opinion of poster.
New Reviewer

A Very Unhappy Customer

I am writing to inform you about the unhappy experience I had and how extremely concerned it made with my 2010 75 hp 4 stroke Mercury Marine outboard motor. Which was I bought brand-new in 2010 for my 19' pontoon boat I've always been dedicated Mercury motors when it came to your maintenance policy and service. The thing is if I would off know that this motor might develop condensation in the oil compartment that would cause the oil to get milky/snotty looking and clogged up the oil lines and filter I was shocked. Specially a motor with as less than 200 hours on it!! I would've had it check out and taken care of it more often! When I got the explanation of everything that has to be done to my motor to fix the problem I was shocked and disappointed. I thought that this motor would last me more than 10 years. Especially when I devoted my time in keeping all my motorized motors well-kept and maintained as far as being serviced. I am a strong believer that if you take of your motors they will take care of you. Boy was I wrong about Mercury Marine motor. It makes me very concerned that when I think of what of might of happen if I hadn't got the motor check out when I did!. It was told me that it was very dangerous when the motor gets like this because it could've exploded on me! Believe me I will be having seconded thought's on buying another Mercury Marine motor again or recommending them to anybody else to buy. Please see what can be done to help me with the cost on this motor which could be over a thousand dollars. This is very unacceptable to me especially because I put my trust in Mercury Marine motors!. A Very Unhappy Customer, David Osborne (262-939-****)
View full review
ID
#2116028 Review #2116028 is a subjective opinion of poster.
Location
Spokane, Washington
Loss
$2
Preferred solution
Some kinda help with the bill!
New Reviewer

Mercury FourStroke 150 ****, GARBAGE

30 hours, fuel delivery module failure. 60 hours, alternator failure. From new, excessive vibration at idle. Parts not available, service centers (what few there are) backed up for a month. Worst purchase i ever made. You will spend more time in a shop then on the water with this trash, and thinking about it, probably good, since you wont be stranded on the water due to engine failure. STAY AWAY FROM ANYTHING MERCURY!!@@
View full review
ID
#1299362 Review #1299362 is a subjective opinion of poster.
Product
Mercury Marine Fourstroke Outboard Motor
Reason of review
Bad quality

Brands Related to Mercury Marine

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article