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Mercola

Mercola

mercola.com
What is your customer experience with Mercola?

Mercola Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Mercola has 5.0 star rating from 4 reviews and 100% would recommend. Consumers report strong reliability, low price level, and praised researcher diligence and integrity; rating distribution is 100% positive.

Positive Feedback

Reviewers highlight detailed, accurate information, consistent integrity, helpful customer service representatives, reliable products, and valued discounts and special offers.

Negative Feedback / Risk Areas

  • Recurring Mercola customer complaints about articles moved behind subscription and harder access after listing changes.
  • Billing and refunds concerns over unexpected annual renewal charges and requests for reimbursement.
  • Delivery and order mix-ups, including packages left inappropriately and uncertain order rejections.
  • Access issues tied to cookies and site navigation problems affecting content availability.

Key Takeaways for Future Customers

  • Read Mercola reviews before subscribing and verify subscription settings to avoid unexpected renewals.
  • Contact customer service promptly for order, delivery, or refund issues; agents are seen as helpful.
  • Expect low pricing and occasional auto-ship or subscription access considerations when purchasing.
View full overview ›

Media from reviews

Mercola - Un happy with method of delivery
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pierrelouis l

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancellation "take control substack cape

AI Highlights
  • - Charged 73.91 CDN on Jan 15 for annual renewal of Take Control Substance Cape.
  • - Request reimbursement due to country restrictions on supplements.
Updated by user Feb 11, 2025

I find out ,that all thé products i bought from Dr Mercola are high quality ,and i am very sorry that pour prime minister Justin Trudeau passed that rule

Original review Feb 05, 2025

Hello,

On January 15th, you charged an amount of 73.91 CDN to my credit card for an annual renewal of 'Take Control Substance Cape'. Unfortunately, we are no longer permitted to buy supplements from your country, according to the policies of Prime Minister Justin Trudeau. Therefore, I would like a reimbursement for this reason. I would like to tell you that I have always greatly appreciated all products from Dr. Mercola.

Best Regards.

Pros:
  • Wonderful products

Preferred solution: Full refund

View full review
Brett Ott

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order mix up

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AI Highlights
  • - Customer service provided needed information today.
  • - I mistakenly placed two orders yesterday, which wasn't the case.
  • - My order is on its way.

Customer service person gave me the information i needed today about p. I actually had mistakenly placed two orders yesterday When my phone was no longer responding I called customer service yesterday and placed my order over the phone.

My order is on its way.

I was concerned that I might have placed two orders. This was not the case

Thank you for the assurance

View full review
Anonymous
map-marker Jackson, Michigan

To order products issue

There is no issue at all. I was just trying to get the phone number and look forward to ordering from you soon. Thank you for your concern!

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Lonnie W Cdf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't find articles even after subscribing

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AI Highlights
  • - He was placed on the disinformation dozen list.
  • - Articles that were free and open are now subscription-only.
  • - I asked an office representative why.

Ever since he was put on the "disinformation dozen" list, and his articles which used to be free, and open to the public, became censored, and only available by subscription, it has been harder to access, specific articles and topics, so I was trying to find out why from one of his office representatives.

User's recommendation: Mercola give detailed and accurate information. He is a diligent and accurate researcher and writer!

View full review
Lonnie W Cdf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't find articles even after subscribing

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AI Highlights
  • - Cannot access a saved article on a private website because cookies weren't deleted.
  • - Cookie deletion steps do not help with preferences.

States that I cannot access the article saved on the private website because I have not deleted cookies from my Mac and her directions on deleting them do not help me to access any preferences of deleting cookies.

Pros:
  • Detailed researcher
  • Integrity
  • Pioneering
Cons:
  • He was made to put articles out of previously free public access

Preferred solution: More access to his excellent informative articles.

User's recommendation: Mercola provides accurate details of health that are difficult to find anywhere else. Integrity is excellent. Bidens list of dangerous influencers was poorly advised.

View full review
Anonymous
map-marker Bergenfield, New Jersey

Place order

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Excellent service and products I asked for product and will get items shipped shortly .

Happy to do business with Mercola

User's recommendation: Highly recommended

View full review
Anonymous
map-marker Aliso Viejo, California

Question about an order

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AI Highlights
  • - First order denied; customer says card company did not deny it.
  • - Second order approved; please call 312-388-**** (Joon Choi, July 11, 2023).

A few days ago, l placed order

first order was nineties some dollars which was denied by you so I called my credit card Co. and said they never denied my

credit so second time I placed order was seventies some dollar which was approved.

So I have no idea why you rejected my order.

Please call me if you can 312-388-****.

Joon Choi

Thanks. July 11th 2023

View full review
Anonymous
map-marker Bergenfield, New Jersey

Only positive review . No complaints

No complaints thank you for your concerns and follow up . I am happy to do business with Mercola . I have been shopping for Mercola for years and years.

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Anonymous
map-marker Bergenfield, New Jersey

Update pmt for subscription

I needed help to navigate the update site on the website. the customer service agent was very helpful!

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Tito L Lkg

Un happy with method of delivery

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Mercola - Un happy with method of delivery

Package was thrown in front yard on grass. When they could of walked in and placed it in the front porch

View full review

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