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Most difficult returns

Update by user Aug 11, 2021

They gave me store credit but refused to give me money back. I got a shirt from that credit that is too big. I gave it to my dad because I couldn't go through the IMPOSSIBLE return process again

Original review posted by user Jul 12, 2021
I ordered a shirt that was too small. I filled out a Google form. I enclosed a picture of me wearing the too small shirt as requested. As requested, I sent the item out within 5 days. I took a photo of the receipt and uploaded it to a different Google form as requested. Then I received a ridiculous email. I was told to watch the routing number and let THEM know when THEIR item was delivered to THEM. Oh I forgot to mention I paid $25 for 2 day shipping. I asked for it to be shipped to my sister since I'd be on vacation (why I ordered the shirt). I got hollow apologies until I said I was going to the BBB, Then they were ready to help. However, they couldn't get it to me in time. in time. I just asked for my mone

User's recommendation: Just go to the bands official sites.

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ID
#2677011 Review #2677011 is a subjective opinion of poster.
Pros
  • Have items
Cons
  • Hollow apologies
  • Terrible customer service
  • Impossible returns
Loss
$30
Preferred solution
I don't know. I got this shirt for vacation and didn't get to use it. I guess an apology that isn't hollow and my money back

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