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Merchant One

Merchant One

www.merchantone.com
What is your customer experience with Merchant One?

Merchant One Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Merchant One has a 1.0 star rating from 3 customer reviews with overwhelmingly negative sentiment; rating distribution shows 100% unfavorable. Pros noted: website. Cons include horrible customer service, unanswered calls, billing issues, high fees, and reports about withheld payouts and refund problems.

Positive Feedback

The website is functional and was cited as the main positive in Merchant One reviews.

Negative Feedback / Risk Areas

  • Unresolved Merchant One customer complaints about withheld funds and delayed payouts.
  • Horrible customer service with unanswered calls and no callbacks.
  • Billing practices, high monthly fees, and difficulty obtaining refunds.

Key Takeaways for Future Customers

  • Investigate billing, refunds, and payout policies before signing up for membership or subscription services.
  • Consider alternatives if reliable customer service and timely payouts are essential.
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Media from reviews

Merchant One - Horrible service
Merchant One - Horrible service - Image 2Merchant One - Horrible service - Image 3
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Lisanne Hqg

Find out about the money owed to my comoany

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They were my credit card processing company and they are holding the funds that were charged to my clients for service since November, 2024!

No one answer my phone calls or returning messages

User's recommendation: To not ever deal with this company

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antionette p Gjh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to return they advice

I spoke to someone and i waiting to hear from someone in your office about a loan i ran into an problem with my food truck

Preferred solution: i spoke to a representor from merchant one told them i ran into a problem with my food truck and they inform me that merchan tone might can help me with a business loan

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LaQuita D Lwa
map-marker Miami Beach, Florida

Horrible service

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AI Highlights
  • - Payouts are hard to access.
  • - I was deceived and there are high fees and poor customer service.
Merchant One - Horrible service
Merchant One - Horrible service - Image 2
Merchant One - Horrible service - Image 3

Stay away because its so hard to get your payouts from money thats already yours. I was deceived to believe one thing when in all honesty they are a bunch of crap! High fees & horrible customer service

Loss:
$800
Pros:
  • Website
Cons:
  • Unanswered calls
  • Horrible customer service

Preferred solution: Full refund

User's recommendation: Stay away

View full review
Jeremy W Gtz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged and havent been using

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I was charged and havent used it. I did not call to cancel because i planned to use it but didnt expect to be paying $70 per month for nothing in return

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2 comments
Guest

I am having the same issue, when I did use it they charged my customer. and at the end of the month I was charged almost double what the customer was charged. I was also told 24 hour turn around for payment to go into my account it is now 3 days, and it is no where to be found and cant reach customer service.

Paula H Xva
reply icon Replying to comment of Guest-2312187

I was told same and no money ever sent to my account

View more comments (1)

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