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Dishonest, misleading SCAM

This business will promise you the world via phone and then scheme and lie when it's time to sign up only to later hide behind " it's not in writing" from William Vorburger to Amber Urban we have been lied to and maliciously deceived by Pos Pros. I have 30 messages where William has refused throughout to answer questions via email to avoid accountability. Going so far as to even claim "Email Issues" phone is better when I expressed frankly & clearly what our questions and concerns were(in particular the false promises made when trying to get me on board with this company.) I was mishandled our trust and caused our business to suffer losses. The experience has been a nightmare. It had be 5 days when I noticed I was not privy to the plan and promotions promised at sign up. I called to cancel immediately only to be shuffled around, deliberately hung up on after I didn't take their normal cast to the waste side treatment. Standing up for what is right and honest was met with disdain and condescending tones from this company and their representatives. Amber told me I'm "under contract and can not cancel unfortunately even after just 5 days" If this is the integrity they display I warn everyone PLEASE steer clear. It is unethical to promise a business services then not deliver those services and not be held accountable. If you are not giving me what I asked for we as small business owners should to be forced to continue business with you. This is a total scam and They need to be *** down immediately with these business practices.practices.Dont fall for the lies and great deals because there are vipers ready to devour here!
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ID
#3120085 Review #3120085 is a subjective opinion of poster.
Cons
  • No integrity
  • Scamming
  • No accountability
Loss
$989
Preferred solution
Full refund

Salesman lied, and disappeared

What was assured to have a non-cancellation fee agreement at only $6/mo was $6 for the first month, 3-year contract, $19.99 minimum monthly fees, or a $250 cancellation fee. I could only get it down to a 1 year contract, at at the end of that there was a year-end fee of $99. Used their service only one time before never again, as then the payment was delayed because it was "too much" for my service plan. I wasted hundreds of dollars for this mistake. I fell for it because the salesman's email had a BBB A+ badge in the signature. I later found out that it was a lie too. Instead of owning up to their faults, I suffered the loss in fear that they would have some way to put me on a black list. I could tell of numerous other negatives with "Merchant Account Solutions", including communication and transfers. I've resolved to do zero business with any non-local company that solicits me - so much is fraudulent.
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ID
#887394 Review #887394 is a subjective opinion of poster.
Cons
  • Electronic contract
Reason of review
Not as described/ advertised
Loss
$600
Preferred solution
Don't ever solicit new businesses and take advantage of them.

Merchant Account Solutions - Scam!!

I downloaded the card reader app and was never told that I would have to pay ridiculous monthly charges! It started out at $32.00 a month and went up to $52 after two months. I called today to cancel this fraudulent service, which by the way, I have never used. Anthony, the piece of work that he is, told me it would cost me $545 to cancel and went on to badger and degrade me over the phone. Well, I won't allow some disgusting rip off company to try and make me feel like a *** person, which is what Anthony implied. I quickly went down to the bank and closed my bank account and am opening another one. I hope they have fun trying to keep taking money from me!! And, Anthony promised to ruin my credit and post bad reviews about my business everywhere. He is a disgusting human being and their BS company will not get another penny from me. As far as ruining my credit.... I have perfect credit and they can report to the credit agencies all they want. I have printed out all the bad reviews from the BBB and everywhere else on line to prove my case. We need to find a way to shut these scammers down!!
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ID
#733427 Review #733427 is a subjective opinion of poster.
Location
Franklin, Tennessee
Cons
  • Are scammers
  • Hate them
Reason of review
Pricing issue

Merchant Account Solutions Is A scam