
Unclaimed
Mercers Furniture Reviews
130
CLAIMED LOSSES
7
TOTAL REVIEWS
2.4K
PAGE VIEWS
Mercers Furniture Reviews
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Verified Reviewer New ReviewerPoor quality and service
Very bad quality and bad customer service. I Purchased full bedroom suite from this company. Furniture items purchased were very poor quality with twisted and split panels Contacted customer service who simply offered 15 pounds compensation off an order that cost me over 700 pounds, other option offered was to disassemble and send back flat pack which was not an option as it was screwed and bonded after explaining that the item could not be disassembled they simply dismissed me saying that was my only option
User's recommendation: Avoid.
ID
Cons
- Bad quality and poor customer service
Loss
$130
Preferred solution
Let the company propose a solution
Furniture fine delivery appalling
This company are cheaper than the high street, however the delivery service and communication is awful! You are better off paying extra for a decent service. Would not order from this company again for that reason.
ID
Reason of review
Poor customer service
Interesting
I have bought nothing. But noted for such a large concern that ALL of their product reviews are 0/0. No-one has reviewed anything apparently. Which is odd. Tried and it has gone to the 'Webmaster' for approval.
ID
Location
Pontefract, England