This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor quality and service

Mercers Furniture - Poor quality and service
Very bad quality and bad customer service. I Purchased full bedroom suite from this company. Furniture items purchased were very poor quality with twisted and split panels Contacted customer service who simply offered 15 pounds compensation off an order that cost me over 700 pounds, other option offered was to disassemble and send back flat pack which was not an option as it was screwed and bonded after explaining that the item could not be disassembled they simply dismissed me saying that was my only option

User's recommendation: Avoid.

View full review
ID
#2161516 Review #2161516 is a subjective opinion of poster.
Cons
  • Bad quality and poor customer service
Loss
$130
Preferred solution
Let the company propose a solution

Furniture fine delivery appalling

This company are cheaper than the high street, however the delivery service and communication is awful! You are better off paying extra for a decent service. Would not order from this company again for that reason.
View full review
ID
#1117652 Review #1117652 is a subjective opinion of poster.
Reason of review
Poor customer service

Interesting

I have bought nothing. But noted for such a large concern that ALL of their product reviews are 0/0. No-one has reviewed anything apparently. Which is odd. Tried and it has gone to the 'Webmaster' for approval.
View full review
ID
#1062818 Review #1062818 is a subjective opinion of poster.
Location
Pontefract, England

Mercers Furniture - Review in Auctions and Internet Stores category