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Mercedes Benz UK

Mercedes Benz UK

www.mercedes-benz.co.uk
What is your customer experience with Mercedes Benz UK?

Mercedes Benz UK Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mercedes Benz UK has a 2.4 star rating from 1 review with 100% unfavorable feedback; consumers are mostly dissatisfied and recent recommendations advise staying away.

Positive Feedback

No positive highlights were reported in the available customer review; price level is noted as high and discounts and special offers were criticized.

Negative Feedback / Risk Areas

  • Quality issues with new vehicles including software malfunctions and lighting failures mentioned in Mercedes Benz UK reviews.
  • Poor customer service and unresolved Mercedes Benz UK customer complaints around faults and noisy components.

Key Takeaways for Future Customers

  • Expect to investigate warranty and support for software and hardware problems before purchase.
  • Consider high price versus reported service experience when researching this brand.
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Resolved
Norberto T Pmr

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Verified Reviewer
| map-marker Weybridge, England

Resolved: Poor quality Mercedes-Benz

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Bought a Mercedes-Benz A-200 AMG line 6 mo. ago.
  • - Software malfunction blocks screen access.
  • - Ambient lights stopped.
  • - Noise at the back on rough roads.
Updated by user Aug 09, 2025

Wrong company identified online. I need to correct the company. Why I need all this crap to delete something wrong?.

Original review Aug 09, 2025
I purchased a Mercedes-Benz A-200 AMG line 6 months ago. I'm shocked at how bad the quality of a new vehicle from Mercedes is.

A software malfunction prevented me from having full access to the car, blocked all screen functions, and brought me a lot of trouble. Also, Mercedes ambient lights are not working anymore! Just a couple of months of driving this new car, and I have already had a lot of issues! Appalling!

There is an annoying noise at the back of the car, on the parcel shelf (I presume), when the car is driven on an irregular surface road!

All these issues on a new car? I guess I made a mistake buying a Mercedes-Benz!
Loss:
$1250
Cons:
  • Excessively expensive for a poor quality service

Preferred solution: The car repaired under the 1 year guarantee.

User's recommendation: Please, stay away from Mercedes Benz

View full review

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