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Mercedes Benz Of Paramus

Mercedes Benz Of Paramus

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What is your customer experience with Mercedes Benz Of Paramus?

Mercedes Benz Of Paramus Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Mercedes Benz Of Paramus reviews show a 1.0 star rating from 2 reviews and mostly negative sentiment; consumers report high prices and dissatisfaction.

Positive Feedback

There are no recent positive comments; available feedback focuses on problems with customer service and vehicle condition.

Negative Feedback / Risk Areas

  • Repeated customer complaints about poor customer service and unreturned calls.
  • Reports of selling defective vehicles and aggressive behavior by a courtesy vehicle driver.
  • Concerns about high price levels and disappointing discounts and special offers.

Key Takeaways for Future Customers

  • Check Mercedes Benz Of Paramus reviews and verify vehicle history before purchase.
  • Document communications and be cautious relying on advertised discounts.
  • Expect potential customer service follow-up issues; confirm responsiveness beforehand.
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Media from reviews

Mercedes Benz Of Paramus - Courtesy vehicle aggravated driver
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Nancy S Hua

Sold inferior vehicle

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AI Highlights
  • - Sold me a MB GLK350 with 80k miles instead of one with ~30k miles.
  • - The check engine light came on when I tried to drive, and calls or emails go unanswered.

1/4/24 They sold me a MB GLK350 with 80,000 miles on it knowing that they could have sold me another vehicle with a little over 30,000 miles. I have not driven it because of the snow.

Today I tried to drive it and the check engine light was illuminated!

They knowingly sold me a lemon car, probably because I was a woman!! Calls and emails to salesperson and dealership manager go unanswered.

Loss:
$18000

Preferred solution: The other vehicle on the lot

User's recommendation: Don't buy from here,

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no n Dfl

Courtesy vehicle aggravated driver

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AI Highlights
  • - White Mercedes courtesy vehicle, license L98 JVY, cut me off.
  • - Driver laughed and waved as they passed.
  • - I will never go there.
Mercedes Benz Of Paramus - Courtesy vehicle aggravated driver

On rt 80 yesterday about 3:30-4 the loser driving the white Mercedes of Paramus courtesy vehicle in the picture, license L98 JVY, cut me off, weaved in and out of traffic and cut me off again slowing down just to aggravate me. She kept doing this so I caught up to get this picture.

She laughed and waved when she went by - NOT FUNNY. When your name is on a vehicle you should not be such an *** This was an employee or an owner!

An accident waiting to happen!!! I will NEVER go there!

Cons:
  • Rude employee
Reason of review:
rude employee

Preferred solution: fire her

View full review
Anonymous
map-marker Paramus, New Jersey

Dave manager director

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Don't return calls with customers problems. Too busy worrying about his golf swing

Reason of review:
Poor customer service
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