Mercedes Benz COLINDALE Reviews
Mercedes Benz COLINDALE Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mercedes Benz COLINDALE has a 1.0 star rating from 1 customer review; overall sentiment is negative and consumers are mostly dissatisfied. Recent recommendation: "Be careful when dealing with their service centre, not very professional."
Key Takeaways for Future Customers
- When reading Mercedes Benz COLINDALE reviews, verify sales and service promises in writing.
- Ask for written service records and clear timelines from the service centre.
- Confirm deposit, refund, and billing policies before committing to a purchase.
Negative Feedback / Risk Areas
- Service centre unprofessionalism and lack of service records.
- Complaint about refusal to refund a £10,000 deposit after bereavement.
- Poor communication, repeated follow-ups with no resolution.
Positive Feedback
No positive experiences are reported in the available review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mercedes Benz COLINDALE has a 1.0 star rating from 1 customer review; overall sentiment is negative and consumers are mostly dissatisfied. Recent recommendation: "Be careful when dealing with their service centre, not very professional."
Key Takeaways for Future Customers
- When reading Mercedes Benz COLINDALE reviews, verify sales and service promises in writing.
- Ask for written service records and clear timelines from the service centre.
- Confirm deposit, refund, and billing policies before committing to a purchase.
Negative Feedback / Risk Areas
- Service centre unprofessionalism and lack of service records.
- Complaint about refusal to refund a £10,000 deposit after bereavement.
- Poor communication, repeated follow-ups with no resolution.
Positive Feedback
No positive experiences are reported in the available review.
Very bad customer service
- - Service centre doesn't provide records and is unprofessional.
- - Told a spare part was ordered from Germany; no proof and it never arrived.
Service centre doesnt provide any record of whats done during service and behave very unprofessional.
I was told verbally a year back of the need to replace a part and that the part was ordered from Germany. However, not only that the part arrived ever, after few follow ups, the service team started saying theres no proof/record of them saying that they ordered the spare part.
A year on, I am still awaiting and hearing the same excuses. Very disappointed with Colindale Mercedes.
User's recommendation: Be careful when dealing with their service centre, not very professional.
Mercedes benz refused to refund my £10,000 deposit i put down on a new car following the death of my mother from Cancer,.
- - Refused £10,000 deposit refund after death.
- - Could not pay £90,000 balance; only 3-week extension offered.
- - No compassion; ruthless.
Mercedes Benz Colindale refused to refund my £10,000 deposit following the death of my mother from Cancer even though I previously bought a brand new car from them worth £70,000 just two years earlier. I was unable to pay the balance £90,000 due to funeral expenses for my mother. All I was offered was an extension to of three more weeks to come up with the balance money. No compassion whatsoever, they were ruthless!!!
Sales Man's Name: John Welhard
Salesman's Directors Name: A Swedish Name
403 Edgware Rd.London NW9 0HX. Tel: 020 8205 ****
Sales Man's Name: John Welhard
Salesman's Directors Name: A Swedish Name
403 Edgware Rd.London NW9 0HX. Tel: 020 8205 ****
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