Menzies Aviation
Menzies Aviation Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Menzies Aviation has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Additional Fees and Additional Services. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
Paisley, Scotland
Desk agent tore my passport and rendered it invalid. Now the company won’t respond to calls or emails for reimbursement after having to replace it.
I traveled back to Texas mid-June and at check in, the desk agent for British airways went to scan my passport and tore it. She did not inform me that she tore it.
I found out when I arrived at my layover in London Heathrow that my passport had been rendered invalid, wouldnt be accepted moving forward, and would need to be replaced while I was in the states. This cost me over $250 for expediting services and all usual fees for getting a passport. I have tried to contact the company many times since then to be reimbursed as this was not my fault and it isnt fair that I have to shoulder the cost for the carelessness of one of their employees.
No one will respond to me or help me with my issue. Completely unprofessional and just inconsiderate of the company to treat a customer this way.
- Ruin your things & refuse to acknowledge or compensate it
Preferred solution: Full refund
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