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Mentholatum

Mentholatum

mentholatum.co.uk
What is your customer experience with Mentholatum?

Mentholatum Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Mentholatum has a 1.0 star rating based on 1 customer review, with 100% unfavorable feedback; Mentholatum reviews show consumers are mostly dissatisfied.

Positive Feedback

Consumers note the product can be effective for colds; overall effectiveness for congestion is cited despite other issues.

Negative Feedback / Risk Areas

  • Severe allergic reaction reported causing hospitalization; Mentholatum customer complaints include safety concerns.
  • Refunds were refused by the retailer in the cited case, and customer service interactions are criticized.
  • Reviews mention high price level and dissatisfaction with discounts and special offers.

Key Takeaways for Future Customers

  • Test a small amount first to check for allergies before wider use.
  • Be aware of potential issues obtaining refunds and dealing with customer service.
  • Compare price and promotions before purchase to assess value.
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Severe Allergic Reaction

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I purchased the Mentholatum rub-on for my child. He was sick.

He had a terrible allergic reaction to it and ended up being hospitalized. I asked for a refund, but Amazon refused.

Loss:
$13
Pros:
  • Good for colds
Cons:
  • Bad if your allergic

Preferred solution: Full refund

View full review

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