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Mensitaly

Mensitaly

www.mensitaly.com
What is your customer experience with Mensitaly?

Mensitaly Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Mensitaly has a 1.8 star rating from 2 reviews and consumers are mostly dissatisfied; recent notes mention using an email or phone to address orders.

Positive Feedback

Reviewers value location and note contact details (email/phone) for resolving order issues in Mensitaly reviews.

Negative Feedback / Risk Areas

  • Repeated complaints about poor customer service and slow responses, often cited in Mensitaly customer complaints.
  • Wrong items shipped and misleading product descriptions leading to refund and returns disputes.
  • Charges for returns and billing/refunds refused or contested by customers.

Key Takeaways for Future Customers

  • Check sizing and product materials carefully and read multiple Mensitaly reviews before buying.
  • Document orders and keep contact info handy for customer service and refund claims.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker New York, New York

Having issues with my order, took long to solved and shipped

I found new number & customer service email

To solved your order problems

info@***.com

+131********

User's recommendation: You can use that email to solve your orders problem

View full review
Alvaro E Nlc

Still have not got a call back 702771**** or a relevant email

Sizing of shoes/ some say Eee yet it is only a D/ how is sizing? True to size or bigger or smaller than normal & is the D wider than normal?

Preferred solution: Confirmation of my order/ shopping kart still shows item yet I filled out order with Mastercard information

View full review
Donald L Zof

Wrong order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was sent the wrong order. I only ordered a tuxedo jacket. You all sent me a full tuxedo that I did not want .

Loss:
$245

Preferred solution: Deliver product or service ordered

User's recommendation: Check out customer orders

View full review
Aloys Rlp

Mensitaly or Mensusa is totally lying, they cheat customers, be aware!

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AI Highlights
  • - Returns aren't free; shipping charged.
  • - Charged $25 for an exchange; no refund.
  • - Photos mislead about materials; not made in Italy; polyester.

Mensitaly or mensusa is a horrible company, worst customer service you could ever imagine. They just play tricks on customers in every aspect!

They said it is free for returning, it is not free, I paid the shipping fee when I found one product is not right.

They refused to return the money because I ordered a light color suit even if I didn't cut the label and didn't wear it(just put coat on and it is bigger than I thought, then put back in package), it is not made in Italy, not made of wool mixture, totally made of polyester.

The pictures on website are misleading, cheating customers to buy their product, in fact, you couldn't find what materials they used to make the coat( I found polyester in the inner side of pants, and it was made in China).

The customer service is the worst! They just play tricks on customers and they don't care about customers.

They just said do whatever you want! We don't care!

After I strongly request to exchange the bigger suit, they charged me $25 and gave me a much cheaper same color suit and refused to refund the extra money I paid the first expensive suit. Because they think I could not tell the difference of the expensive one and the cheap one, but the brand, quality and materials are quite different!

They are liars!

Loss:
$176
Cons:
  • Using cheap suit
  • Refuse to refund
  • Being cheated
Reason of review:
Bad quality
View full review

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