New Reviewer

Not receiving magazines

Your service is terrible. I have tried to call multiple times and have not been able to get through to anyone in the company. I have not received a magazine since I began my subscription in 4 months.

User's recommendation: Stay away from getting a subscription with this company.

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ID
#2852984 Review #2852984 is a subjective opinion of poster.
Loss
$30
Preferred solution
Let the company propose a solution

For change of address

Your website for change of address sucks. It makes it very hard to do something so simple????CryCryCrytry writing to company instead of using website.

User's recommendation: Write to company.

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ID
#2593526 Review #2593526 is a subjective opinion of poster.
Location
Pawtucket, Rhode Island

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

CUSTOMEr SERVICE STINKS

Update by user May 11, 2021

I can't even get to the submission part as they are asking irrelevant questions and then stopping me from proceeding.

Original review posted by user May 11, 2021
I'm receiving duplicate copies, when I tried to rectify this I was told I had to pay $1 to get information. I think i was duped into ordering too early, and this is just insult to injury. The online number on the website will only connect if you enter a pin. I feel ripped off and will probably end up letting the subscriptions run their course, and stop ordering after 20Plus years of being a subscriber

User's recommendation: Don't make the mistake of trying to get any deal they offer.

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ID
#2546819 Review #2546819 is a subjective opinion of poster.
Loss
$10
Preferred solution
I'd like to have the subscriptions combined and the term extended instead of getting 2 per month...one in my husband's name and one in mine. It could all have been resolved if you made customer service accessible.
New Reviewer

Subsriotion mix up!!

I have ordered mens journal for years for my son in law. I started getting it instead of him. So just want him to get it & not me. My name karel johnson. Tonganoxie ks Son in laws name. Matt myers cedar rapids iowa
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ID
#2423353 Review #2423353 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Status of subscription

Disappointed in the website. Couldnt set up an account. Kept telling me to contact customer service. When I clicked on the tab, it said it couldnt find server. Went to the web for customer service phone number. Dialed it but because I didnt have a PIN number, I couldnt go any farther. I am calling for my nephew and am having nothing but problems. Its a shame that a company like this makes it so hard for customers trying to talk to someone

User's recommendation: Think twice before buying.

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ID
#2385807 Review #2385807 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

That should probably say 'Reason FOR your review', I'll try to forgive you for your bad English

This is the 2nd time in 5 years that you have accepted a subscription from me and sent me NO magazines and NO refund. I just got through talking with somebody in the Phillipines who I couldn't understand, was no help and I got put on terminal hold for a supervisor, who never came on the line. You cashed my check #2336 for $29.95 on 7/16/20. YOU BASTARDS!!

User's recommendation: Do NOT subscribe to Men's Journal, it's not that good a magazine, anyway, and they're all *** up!

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ID
#2128669 Review #2128669 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered