Anonymous
map-marker Denver, Colorado

Status of subscription canceled

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They went out of business all of a sudden. They didn't contact me to let me know the situation.

I had just renewed my subscription for three more years. They started sending me sports illustrated which I did not want. I had no idea to what they were doing. I couldn't get through to mens journal so I got through to sports illustrated.

They said they would reimburse me for the remaining issues that I did not want. They handled this situation badly, for me a paying customer.

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User's recommendation: Be careful of these magazine companies

Anonymous
map-marker Reno, Nevada

Subscription

Has men's journal ceased to exist? I have a subscription and haven't received a new magazine in a while what's up?

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Priest L

Not receiving magazines

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Your service is terrible. I have tried to call multiple times and have not been able to get through to anyone in the company. I have not received a magazine since I began my subscription in 4 months.

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Loss:
$30

Preferred solution: Let the company propose a solution

User's recommendation: Stay away from getting a subscription with this company

jacki r

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

CUSTOMEr SERVICE STINKS

Updated by user May 11, 2021

I can't even get to the submission part as they are asking irrelevant questions and then stopping me from proceeding.

Original review May 11, 2021

I'm receiving duplicate copies, when I tried to rectify this I was told I had to pay $1 to get information. I think i was duped into ordering too early, and this is just insult to injury.

The online number on the website will only connect if you enter a pin. I feel ripped off and will probably end up letting the subscriptions run their course, and stop ordering after 20Plus years of being a subscriber

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Loss:
$10

Preferred solution: I'd like to have the subscriptions combined and the term extended instead of getting 2 per month...one in my husband's name and one in mine. It could all have been resolved if you made customer service accessible.

User's recommendation: Don't make the mistake of trying to get any deal they offer.

Anonymous
map-marker Pawtucket, Rhode Island

For change of address

Your website for change of address sucks. It makes it very hard to do something so simple????CryCryCrytry writing to company instead of using website.

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User's recommendation: Write to company.

Karel J Wap

Subsriotion mix up!!

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I have ordered mens journal for years for my son in law. I started getting it instead of him.

So just want him to get it & not me. My name karel johnson.

Tonganoxie ks Son in laws name. Matt myers cedar rapids iowa

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Preferred solution: Deliver product or service ordered

Alan S Mml

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Verified Reviewer

Status of subscription

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Disappointed in the website. Couldnt set up an account.

Kept telling me to contact customer service. When I clicked on the tab, it said it couldnt find server.

Went to the web for customer service phone number. Dialed it but because I didnt have a PIN number, I couldnt go any farther.

I am calling for my nephew and am having nothing but problems. Its a shame that a company like this makes it so hard for customers trying to talk to someone

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Preferred solution: Deliver product or service ordered

User's recommendation: Think twice before buying

RobertJ R

That should probably say 'Reason FOR your review', I'll try to forgive you for your bad English

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This is the 2nd time in 5 years that you have accepted a subscription from me and sent me NO magazines and NO refund.

I just got through talking with somebody in the Phillipines who I couldn't understand, was no help and I got put on terminal hold for a supervisor, who never came on the line.

You cashed my check #2336 for $29.95 on 7/16/20.

YOU BASTARDS!!

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Preferred solution: Deliver product or service ordered

User's recommendation: Do NOT subscribe to Men's Journal, it's not that good a magazine, anyway, and they're all *** up!

Brian F Dcd

I haven't got my issue of men's Journal for July and August

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I haven't got my issue of men's Journal for July and August of this month

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John A Ord

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Verified Reviewer
| map-marker Fort Wayne, Indiana

Destroy this company if you can.

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I was given, and billed for, a subscription to this magazine. I never ordered it, and I don't know how they got my credit card number.

They cannot be contacted. They don't answer their phone and no email is listed. The broker that subscribed me claimed to have no knowledge, but swears I subscribed.

They can't stop it. It's an obvious scam.

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Loss:
$35
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous
map-marker Winsted, Connecticut

Call MEN'SJOURNAL

Recieved two months issues,called M's J.they refund me to a comp. called subco they said it was a gift from some other comp, after one year they would charge me.i said to subco to cancel all issues now they said ok.

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Anonymous
map-marker Corsica, Pennsylvania

Readall issues

I read your Jan Feb issue and would like to comment about star gazing.why not mention star gazing in an area coutersport pa cherry springs state park

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