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Mendini Musical Instruments

Mendini Musical Instruments Reviews

What is your customer experience with Mendini Musical Instruments?

Mendini Musical Instruments Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mendini Musical Instruments has a 3.1 star rating based on 3 customer reviews, with consumers mostly neutral and recent recommendations saying Do not buy.

Key Takeaways for Future Customers

  • Mendini Musical Instruments reviews highlight recurring quality problems on saxophones and trombones.
  • Buyers value discounts and product variety; price level is medium.
  • Expect potential difficulty sourcing repair parts and contacting customer service about straps or defects.

Negative Feedback / Risk Areas

  • Customer complaints about pads falling out, rusty or moldy interiors, shaky rods and leaking pads.
  • Reports that parts are hard to find and issues with refunds and exchanges.

Positive Feedback

Appearance is noted as decent and discounts attract reviewers.

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Media from reviews

Mendini Musical Instruments - Poor Quality
Mendini Musical Instruments - Poor Quality - Image 2Mendini Musical Instruments - Terrible Quality
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Rhylin T

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Poor Quality

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AI Highlights
  • - Purchased Christmas 2023; issues by Apr 2024.
  • - Pad fell from neck; Eb protector off.
  • - Rusty interior; moldy; leaking pads; Ab/Low C issues.
Mendini Musical Instruments - Poor Quality
Mendini Musical Instruments - Poor Quality - Image 2
Contains 1 confidential file for company representatives

This is just terrible, I got a MTS-N tenor sax for 2023 Christmas. It is April 2024.

First of all the pad fell out of the saxophone neck. The Eb key protector fell out, had to fix that. Inside looks rusty and moldy, like its been used. Needles fall out often.

6 total leaking pads. Ab key doesn't close all the way. Low C key stopped working. No music stores can fix or provide parts for this brand of instrument.

Overall if you really want to learn music. Just go all out and buy a good instrument.

Loss:
$300
Pros:
  • Looks decent
Cons:
  • Everything on the review also rods are shaky and loose

Preferred solution: Full refund

User's recommendation: Do not buy

View full review
Rhylin T

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Terrible Quality

AI Highlights
  • - Mendini MTS-N shows rust on the inner curve.
  • - Neck pad fell out; low C key stopped; screws loosen; rods shake; pads leak; humidity sticks.
Mendini Musical Instruments - Terrible Quality
Contains 1 confidential file for company representatives

I got a Mendini MTS-N tenor sax for Christmas 2023. It is now April 2024.

There are so many problems and flaws I can't count it. First of all, the bottom curve part on the inside it looks rusty and used, almost moldy. A few days in the real flaws start appearing. Its maybe Early February and the pad in the saxophone neck falls out!

I now have to use a piece of foam wedged in the octave key slot as substitute. Just today the low C key stops working. And just a week before this the needle fell out and I had to repair it. The screws came untightened and loose.

The rods are shaky and feel like there going to break. There are 6 total leaking pads. In a even slightly humid Environment the keys start sticking. And your spit crystalizes?

And sticks to it. I don't even know.

No music stores have parts to fix them. So overall if you want to take music seriously, Just go all out and buy a YAMAHA or SELMER.

User's recommendation: DO NOT BUY!

View full review
Tien L Ozk

Strap issue on our new saxophone

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AI Highlights
  • - Arrived 12/23/23; daughter loves the sax.
  • - It detached from the neck strap and caused two damages.
  • - Please call to discuss the strap issue.

We bought a saxophone for our daughter and it arrived 12/23/23, right before Christmas. She was in the middle of performance and she leaned forward to pick up her personal item and the saxophone got loose from the neck-strap (a piece connected from the strap and the instrument.).

The instrument landed on the ground and has 2 damages. The strap is still attached to her neck. She plays many instruments and this Saxophone is her Christmas gift and she loves it.

We would like to talk to your customer service and talk about the issue of this strap. Please call us.

Preferred solution: Exchange

View full review
Doug A Iqb

Unknown havenot ordered one

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AI Highlights
  • - I almost bought a Mendini horn.
  • - A teacher warned thinner metal and hard-to-find parts for Mendini trombones.
  • - They want repairs and parts info for Northern New York or Syracuse.

I almost bought one of your horns. I play in a local big band and we are getting to be much Better than we were in years past.

Players have instruments a few that have played professionally. There are a few music teachers too.

One of the music teachers told me not to buy a Mendini for two reasons-she said the trombones use thinner metal pieces and if you need a part to fix it, they will be hard to get.

Can you tell me if there are repair shops in Northern New York or in the Syracuse area that fix Mendini trombones if I need one? Are parts hard to find?

Reason of review:
happy if you rewad what Iwrite and respond and hopeful I can be satisfied
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