Memphis Boat Center

I bought a brand new 2013 Four Winns H230. The owner stayed after hours to finsh the deal for me. After 3 weeks of use, an alarm went off in the boat about 7pm, but I texted Hart and told him. He immmediately texted me back and told me he was sorry and that I could come in the morning and they would get straight on it. He asked me to be there at 6am to meet the mechanic, Dustin. When I arrived, they immmediately took my boat back and started testing to re-create the problem. Within 10 minutes the problem was discoverd. After several tests, they found the ultimate issue and fixed it. I was out of the dealer by 10:30 am and back on the water by 1pm.

To say I have a complaint would be far from the truth. I can't say enough good things about MBC. I assure you, based on the experiences I have had, they are a good business. I highly recommend them!!!

Also, I am a business owner. I have read the above reviews and understand frustrations. We are all human and make mistakes from time to time. With any mechanical item you purchase, things will break. It is a process to fix things sometimes and to discover the ultimate cause. Every dealership or shop I have ever used will replace parts they think are the problem. Sometimes they get it right, sometimes they don't. It is the nature of the beast when working with mechaincal issues.

As far as the rebate program. I insure several ATV dealerships. When the rebate program was released several years ago, I warned them of the risk. Sure enough, the program failed and ultimately lawsuits were filed. If it sounds too good to be true, it probably is.

Brad Clark, Batesville, MS

Engine blown rotten floor. Yea finally a complaint blog about memphis boat center here .

I bought a used winner boat a few years ago from memphis boat center, when i was a boat novice. I was told the boat ran great and nothing was wrong with it it just needed some cosmetic work. Well dumbutt me bought the boat (financed it)through the bank. Took the boat up to pin oak lake the motor stated making a knocking noise Yes memphis boat center mechanic started it up for me before I bought it.

Engine was load out of water in boat shop couldn't here pinging noises because I really did not know what to listen for I guess mecahnic did not either). At Pin Oak lake ran boat for about 20 minutes starting pinging and smoking. Guess what boat motor quit, no more boat motor. I know none cares, but had to paddle boat back to boatramp about 2 hours .

Called Memphis boat center on Monday, they basically told me (to bad) no warranty nothing we can do. So here i am with a worthless boat engine blown and having to pay monthly boats notes to the bank for the next 3 years. Sold boat and trailer to a junk man for 200.00 paid (4800.00). He took carpet out of the boat and the floor was molded and rotten in several places.

Like I said my bad I was a boat novice, just wanting a fun an dependable boat not perfect but dependable. Memphis Boat center you got your 4800 out of me, but I assure I have cost you that and more in negative publicity. You see I work for a major company here in memphis that employs hundred people and i supervise several hundred of those people. I assure I have cost several boat sales because they way you did me and I will continue to cost you several more.

Yea you got your your 4800 out of me with your yes the boat runs great, its lake ready, take it to lake an go. Although it was a few years back, you can be assured, I will NEVER FORGET IT!!!!!!

I purchased a new boat (Moomba Outback V) from Memphis Boat Center in May 2008. Part of the price negotiation and sales contract was a $2000 cash rebate.

This rebate was initiated, negotiated, signed, and promised by Memphis Boat Center salesman and sales managers. I never received the cash rebate. When I returned to Memphis Boat Center to talk with the current manager, Cooper Robinson I was met with arrogance and a defensive demeanor. He stated, "what do you want me to do about it?" "we are not going to do anything" "times are tough right now" "you should get a lawyer".

By his reasoning it is ok to steal and lie since "times are tough". He also stated that it was Mastercraft's idea to give the rebate and now there is no money available, so it is not the fault of Memphis Boat Center. When Memphis Boat Center is the only one involved in the deal. How do you think they will stand behind a warranty from a new boat?

It was built by Moomba, Mastercraft, etc... It is not our fault they did not build a good product. "We just sold it to you. They told us it was valid." Save yourself the trouble and buy/service your boat somewhere else.

This group is run by individuals such as Cooper Robinson who will flat out negotiate, sign, and promise one thing and then lie and steal from you. When confronted he will tell you to get a lawyer, good luck getting anything from me. I have all documentation and proof of this transaction. I am also not the only one to be scammed by Memphis Boat Center.

I do not want anyone else to be ripped off.

Poor ethics/no ethics!! I would not suggest memphis boats center to anyone!!

As soon as you think you have a deal set and have your financing and everything straight--you get there to pick up the boat and they try to pull more money out of you and have you pay cash for other things they "forgot" to include or that they need... By far the most ridicuous business I have ever delt with.

This place is a scam!! I would steer clear of this place if you want a good clean deal on a boat and to avoid bein there next screw over

Please do not use Memphis Boat Center for any of your boating needs....New or used boat purchases, and especially boat repair. I recently took my jon boat in for repairs and they fixed something that didn't need to be fixed, charged me for it, and then when I took my boat out again it was doing the same thing as before.

When I took it back they "diagnosed it" as another problem and wanted to charge me another $250 on top of the $250 they already charged me. They use deceitful business practices and I will never return!!!!!!