MemoryScrapbooks
Satisfaction analysis
1
TOTAL REVIEW
MemoryScrapbooks' lack of customer service
I ordered 3 scrapbooks on December 3rd for a Christmas present and the day I received them, I had contacted them via chat and was told I must return the wrong ones prior to the correct ones being shipped. I was willing to pay for the replacements and wait for a credit until they had received the incorrect ones. They would not do it. What if I was a repeat customer? Could I not ever order from them again? I ended up ordering from another company and was able to receive them in time for Christmas. I STILL have not received the credit that MemoryScrapbooks had promised on December 29th.
ID
Location
Denver, Colorado
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