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Memorex Corporation

Memorex Corporation

www.memorex.com
What is your customer experience with Memorex Corporation?

Memorex Corporation Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Memorex Corporation has a 2.4 star rating from 5 reviews and overall customer sentiment is mostly negative. Memorex Corporation reviews highlight mixed product quality with several service failures reported.

Key Takeaways for Future Customers

  • Expect medium price level and varied product performance; check compatibility before purchase.
  • Be prepared to document issues if seeking warranty coverage or refunds.
  • Search current Memorex customer support channels before buying replacement parts or media.

Negative Feedback / Risk Areas

  • Frequent mentions of poor or no customer service and difficulty reaching support.
  • Repeated complaints about defective discs and inconsistent warranty resolution.
  • Users report slow or unresolved refund and replacement requests.

Positive Feedback

Some customers praise product quality in specific items and the diversity of products and website resources. A few reviews note satisfactory devices and remotes when compatible.

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Show reviews that mention
memorex service customer service phone replacement products customer resolution office instructions
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Anonymous

You seem fraudulent and a scam because you won't allow customer to communicate

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AI Highlights
  • - Dialed every customer service number on your site and in product instructions.
  • - I am disappointed and will never recommend doing business with you.

I have dialed every customer service number on your website and in the instructions of the product my Relative sent me. I see that this is your method of operation. I am disappointed and will never recommend doing business with you because you know exactly the problems you're causing for consumers.

Preferred solution: appropriate customer service communication. Speak with an Agent but now I am moving on to a company with customer service integrity.

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andrew o Hqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot get customer service on phone or online

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AI Highlights
  • - Tried contacting customer service several times with no results.
  • - I was redirected to paid experts to answer questions customer service should handle.

i have tried to contact customer service a couple of times now with no results and get redirected to a ask the expers that want to get paid to answer mt question that costomer service should answer for a person that has paid good money for thier product

Pros:
  • Quality goods
Cons:
  • Poor or less than poor costomer service

Preferred solution: an answer to my problem

User's recommendation: check compatability

View full review
carlotta d Frk

No help

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Tried to contact your office was told that I would be charged.NotNoNo

Cons:
  • No help
View full review
Cynthia B Iau

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

May be not?

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I need a replacement for my Memorex remote MLT 1532.

Loss:
$30
Pros:
  • Nice tv
Cons:
  • No customer service email
Reason of review:
Replacement remote for Memorex MLT 1532

Preferred solution: Replacement remote MLT 1532

View full review
David D Nbd
map-marker Magas Arriba, Guayanilla

Excellent Service

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I need the remote control for Memorex MVBD2510

View full review
Renee A Lhh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Better instructions

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Updated by user Nov 16, 2019

Please send me detailed instructions to get this fully working. Thanks...renee.wille@***.com

Original review Nov 16, 2019

I purchased this an the instructions were horrible

Pros:
  • Item purchased only partially working for me
View full review
Renee A Lhh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need instructrions to get this working properly

I purchased a Memorex radio (MCB328B), and need instructions.

Reason of review:
Access/ activation issues
View full review
1 comment
Machele Imf

You can do a search online for the manual and instructions. I did one for you and the link is: https://www.memorex.com/mcb328b.

When this link opens, click on the button in the middle of the page and you will have a copy of the manual which you can download or print for yourself. This is not rocket science, mate.

David F Ack

Defective CD's

AI Highlights
  • - Purchased 100 Memorex CDs that were defective.
  • - I mailed defective CDs to Imation Corp in Oakdale MN; they were returned; I need Memorex contact info.

I purchased 100 Memorex CD's but they were defective . ( stop playing) Shortly after I purchased them Office Depot stopped carrying them .

I sent a package with some of the defective CD's to Imation Corp. (parent co.) in Oakdale MN.

but it was returned to me (return to sender) I am trying to contact someone at Memorex to get resolution . Need contact number and or address for Memorex .

Loss:
$16
Reason of review:
Bad quality

Preferred solution: Deliver product or service ordered

View full review
Anonymous

POOR RESPONSE TO REFUND REQUEST

It occurred in Jan, 23018. Defective device returned..

Still no resolution.

Return protocl with proof of purchase and delivery submitted. Still no resolution!!

Reason of review:
Return, Exchange or Cancellation Policy
View full review
Anonymous
map-marker Genoa City, Wisconsin

Bad Discs DVD-R

AI Highlights
  • - Two Memorex discs stop recording near end of movies.
  • - Customer service is unhelpful and blames the manufacturer; 30 discs worked and Sony products work.

I have had two discs stop recording near the end of the movies

Memorex customer service is little to no help

they tell me it not their products fault and with want me to check the manufacturer FUNAI about the compatibility of their disc to that of their product... I tried to explain that 30 discs worked, just not these two...It's tough to get Miguel to understand that all 50 pack of sony worked without a hitch............

I am buying sony products from now on

Then I find this is common place for their product their are a multitude of like complaints

Loss:
$100
Reason of review:
Bad quality
View full review
Anonymous
map-marker Miami, Florida

Memorex waranty

AI Highlights
  • - Half of the 50 Memorex DVD-Rs were bad.
  • - Replacement denied due to prior replacement record.
  • - Memorex claims a warranty, but this seller won't replace the product.

i bought from my local store a 50 pck dvd-r memorex over half of them were bad called to get a replacement and they came up with they can't send a replacement because i have order a replacement from that company before which i had never even called that company until today, after hours on the phone i spoke with the supervisor and he told me the same thing there has been an replacement for a different product that was ordered which is not true well i told them that i have never received nothing plus i have never order a replacement there before after all that he said they can not do nothing else, then i told them doesn't memorex offer warranty on every single product there answer was yes so i told why can't you send me a replacement for this product that is not even the same one on there records a there answer was we could not send you a "replacement because you we think you are a liar" i was pissed, before they told me they can send a replacement even if you have gotten something replaced before but since i have never gotten a replacement i told them i have never replace nothing with that company ooh was that a mistake i guess their policy is if they think your lying they won't send a replacement that' a very good way of getting around their warranty i have heard complaint before from this company

WARNING don't buy memorex product for their lack of warranty and their bad quality products

Loss:
$25
View full review
1 comment
Guest

Ya..you probably are lying or have no clue what your doing. Learn to type and not have a 1 fragmented sentence you chub.

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