Memorex Corporation
Memorex Corporation Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Memorex Corporation has a 2.4 star rating from 5 reviews and overall customer sentiment is mostly negative. Memorex Corporation reviews highlight mixed product quality with several service failures reported.
Key Takeaways for Future Customers
- Expect medium price level and varied product performance; check compatibility before purchase.
- Be prepared to document issues if seeking warranty coverage or refunds.
- Search current Memorex customer support channels before buying replacement parts or media.
Negative Feedback / Risk Areas
- Frequent mentions of poor or no customer service and difficulty reaching support.
- Repeated complaints about defective discs and inconsistent warranty resolution.
- Users report slow or unresolved refund and replacement requests.
Positive Feedback
Some customers praise product quality in specific items and the diversity of products and website resources. A few reviews note satisfactory devices and remotes when compatible.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Memorex Corporation has a 2.4 star rating from 5 reviews and overall customer sentiment is mostly negative. Memorex Corporation reviews highlight mixed product quality with several service failures reported.
Key Takeaways for Future Customers
- Expect medium price level and varied product performance; check compatibility before purchase.
- Be prepared to document issues if seeking warranty coverage or refunds.
- Search current Memorex customer support channels before buying replacement parts or media.
Negative Feedback / Risk Areas
- Frequent mentions of poor or no customer service and difficulty reaching support.
- Repeated complaints about defective discs and inconsistent warranty resolution.
- Users report slow or unresolved refund and replacement requests.
Positive Feedback
Some customers praise product quality in specific items and the diversity of products and website resources. A few reviews note satisfactory devices and remotes when compatible.
You seem fraudulent and a scam because you won't allow customer to communicate
- - Dialed every customer service number on your site and in product instructions.
- - I am disappointed and will never recommend doing business with you.
I have dialed every customer service number on your website and in the instructions of the product my Relative sent me. I see that this is your method of operation. I am disappointed and will never recommend doing business with you because you know exactly the problems you're causing for consumers.
Preferred solution: appropriate customer service communication. Speak with an Agent but now I am moving on to a company with customer service integrity.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot get customer service on phone or online
- - Tried contacting customer service several times with no results.
- - I was redirected to paid experts to answer questions customer service should handle.
i have tried to contact customer service a couple of times now with no results and get redirected to a ask the expers that want to get paid to answer mt question that costomer service should answer for a person that has paid good money for thier product
- Quality goods
- Poor or less than poor costomer service
Preferred solution: an answer to my problem
User's recommendation: check compatability
No help
Tried to contact your office was told that I would be charged.NotNoNo
- No help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMay be not?
I need a replacement for my Memorex remote MLT 1532.
- Nice tv
- No customer service email
Preferred solution: Replacement remote MLT 1532
Excellent Service
I need the remote control for Memorex MVBD2510
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBetter instructions
Please send me detailed instructions to get this fully working. Thanks...renee.wille@***.com
I purchased this an the instructions were horrible
- Item purchased only partially working for me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed instructrions to get this working properly
I purchased a Memorex radio (MCB328B), and need instructions.
Defective CD's
- - Purchased 100 Memorex CDs that were defective.
- - I mailed defective CDs to Imation Corp in Oakdale MN; they were returned; I need Memorex contact info.
I purchased 100 Memorex CD's but they were defective . ( stop playing) Shortly after I purchased them Office Depot stopped carrying them .
I sent a package with some of the defective CD's to Imation Corp. (parent co.) in Oakdale MN.
but it was returned to me (return to sender) I am trying to contact someone at Memorex to get resolution . Need contact number and or address for Memorex .
Preferred solution: Deliver product or service ordered
POOR RESPONSE TO REFUND REQUEST
It occurred in Jan, 23018. Defective device returned..
Still no resolution.
Return protocl with proof of purchase and delivery submitted. Still no resolution!!
Bad Discs DVD-R
- - Two Memorex discs stop recording near end of movies.
- - Customer service is unhelpful and blames the manufacturer; 30 discs worked and Sony products work.
I have had two discs stop recording near the end of the movies
Memorex customer service is little to no help
they tell me it not their products fault and with want me to check the manufacturer FUNAI about the compatibility of their disc to that of their product... I tried to explain that 30 discs worked, just not these two...It's tough to get Miguel to understand that all 50 pack of sony worked without a hitch............
I am buying sony products from now on
Then I find this is common place for their product their are a multitude of like complaints
Memorex waranty
- - Half of the 50 Memorex DVD-Rs were bad.
- - Replacement denied due to prior replacement record.
- - Memorex claims a warranty, but this seller won't replace the product.
i bought from my local store a 50 pck dvd-r memorex over half of them were bad called to get a replacement and they came up with they can't send a replacement because i have order a replacement from that company before which i had never even called that company until today, after hours on the phone i spoke with the supervisor and he told me the same thing there has been an replacement for a different product that was ordered which is not true well i told them that i have never received nothing plus i have never order a replacement there before after all that he said they can not do nothing else, then i told them doesn't memorex offer warranty on every single product there answer was yes so i told why can't you send me a replacement for this product that is not even the same one on there records a there answer was we could not send you a "replacement because you we think you are a liar" i was pissed, before they told me they can send a replacement even if you have gotten something replaced before but since i have never gotten a replacement i told them i have never replace nothing with that company ooh was that a mistake i guess their policy is if they think your lying they won't send a replacement that' a very good way of getting around their warranty i have heard complaint before from this company
WARNING don't buy memorex product for their lack of warranty and their bad quality products
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You can do a search online for the manual and instructions. I did one for you and the link is: https://www.memorex.com/mcb328b.
When this link opens, click on the button in the middle of the page and you will have a copy of the manual which you can download or print for yourself. This is not rocket science, mate.