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Members 1st Federal Credit Union

Members 1st Federal Credit Union Reviews

www.members1st.org
What is your customer experience with Members 1st Federal Credit Union?

Members 1st Federal Credit Union Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Members 1st Federal Credit Union reviews show a 1.0 star rating from 1 customer and overwhelmingly negative sentiment; recent recommendations say "Go somewhere else!" and "Leave Members First before this happens to you".

Positive Feedback

Longstanding membership was noted by reviewers who previously paid loans and Visa cards on time.

Negative Feedback / Risk Areas

  • Repeated complaints about dispute handling and a denied Visa charge dispute.
  • Allegations of account closures tied to disputed billing and unclear unpaid charges.
  • Frustration with customer service response to refunds and membership issues.

Key Takeaways for Future Customers

  • Expect negative outcomes in these Members 1st customer complaints; review dispute policies before joining.
  • Document charges and communications when using their Visa to protect against billing issues.
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Media from reviews

Members 1st Federal Credit Union - They threw me out over a disputed charge on the...
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Anonymous
map-marker York, Pennsylvania

They are crooked

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AI Highlights
  • - After 9 years, they refused my dispute over a bootleg DVD and closed my account.
  • - It was over a $30 charge.
  • - It shows 9 unpaid amounts on my credit.

I was with them about 9 years. Had a dispute for crooked Ebay over a bootleg dvd.

They not only refused the dispute, but they closed my account. It was over a $30 charge. Plus it's showing 9 unpaid amounts on my credit? Mabie the late fees?

I have no freaking idea? CROOKED COMPANY!

User's recommendation: Go somewhere else!

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Craig C Qno

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They threw me out over a disputed charge on the members 1st visa

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AI Highlights
  • - $31 charge on Members 1st Visa from a dubious Ebay item; dispute rejected.
  • - I've been with them 10+ years and have always paid loans and Visa cards.
Members 1st Federal Credit Union - They threw me out over a disputed charge on the...
Updated by user Sep 16, 2024

I have been kicked out of Members 1st Federal Credit Union over a $31 dollar charge on their visa because I disputed it and it was not disputed.

Original review Sep 08, 2024

I had a $31 charge on the Members 1st Visa from dubious Ebay. Now to make it worse, Members First rejected the dispute, even though they knew it was a bootleg item.

Because they denied my dispute, and I refuse to pay for it, they are forcing me out of their credit union. I've been there for over 10 years! I always paid my loans and Visa cards.

Apparently, I'm better off without them! So are you!

User's recommendation: Leave Members First before this happens to you

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