Andrew S Njw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They refuse to honor the warranty

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
MemberCare - They refuse to honor the warranty

I purchased my car from a private party on 3/2022. A few days later I called Membercare to have the warranty switched into my name.

The person told me that I don't need to change the name of the warranty holder because the warranty stays with the car, not the person.

I called today because I need to take it in because of an airbag light and she told me that because I didn't swith the warranty into my name within 30 days, the warranty is void. She said that there were no notes from the person I spoke to in March of 2022. I don't know if the person I originally spoke to was lazy and didn't feel like doing her job that day or what but that's not my problem. I was given bad information and now they won't honor the warranty.

I've had no claims in 2 years.

Why wouldn't I have transferred it before? Why does it even matter whose name it's in if the warranty is for the car, not the person?

View full review
Loss:
$3300

Preferred solution: Deliver product or service ordered

User's recommendation: Stay away

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article