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MelodySusie

MelodySusie Reviews

www.melodysusie.com
What is your customer experience with MelodySusie?

MelodySusie Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

MelodySusie has 2.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Check MelodySusie reviews for recurring customer service and return issues.
  • Expect medium price level and basic product performance.
  • Replacement parts and drill handles may be hard to find on the website.

Negative Feedback / Risk Areas

  • Poor customer service with no email or phone responses.
  • Frequent reports of defective items and delays with refunds and returns.
  • Shipping and tracking changes causing missed deliveries.

Positive Feedback

Products generally work good for users who receive functional items; one user resolved a drill issue by rereading instructions.

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Media from reviews

MelodySusie - I need a cord replaced for my melody Susie now Dremmel
MelodySusie - I'm looking to order replacement handles for drill. I don't see the correct...
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Show reviews that mention
melody susie drill nail nail drill lamp susie nail media regardstanisha return pen
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Marlene D Kjb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need a cord replaced for my melody Susie now Dremmel

AI Highlights
  • - Requesting the third replacement cord for the Melody Susie nail drill; the cord keeps coming undone; please call back at 724-396-****.
MelodySusie - I need a cord replaced for my melody Susie now Dremmel

This is the third time I need to replace this cord. Could someone call me back at 724-396-****?

The cord keeps coming undone. I'd like to replace the cord instead of buying another one. This will be my third one to purchase. Please, someone call me back at 724-396-****.

I took a picture of the Melody Susie nail drill I'm talking about again. Please call me back at 724-396-**** again and again and again. I just need to speak to someone about getting a new cord for my Melody Susie nail drill. I don't know what else to say.

Just call me back at 724-396-****, please call me back. Please call me back. Please call me back. I've been trying to reach you for several days.

Every time I call, no one is available. Could someone let me know if they can help me with replacing the cord? I have over 100 words, I believe, and I'm getting nowhere. Do I have 100 symbols?

I think so. I'm ready to get started with getting my new cord instead of replacing Melody Susie over and over.

User's recommendation: I don’t know the answer to that I guess buy a cordless one

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Trisha Wvb

Poor customer service

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AI Highlights
  • - Order was returned without delivery.
  • - I want a refund.
  • - I've been waiting over a week; tracking and shipping details kept changing.

My order was returned without it even being delivered so at this point, I just want a refund because I run a business and I have been waiting on this for over a week now with it changing its tracking and shipping details

User's recommendation: Don’t order no communication through phone or email

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Dians D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Returning ordered

Because the client's feet are not flat when they sit on the spa chair, the feet that are not flat hit on the lamp.

Loss:
$73

Preferred solution: Returning item back to you

User's recommendation: I need return item please give me a label to send it back thank you

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Anonymous
map-marker Baltimore, Maryland

Drill is not working

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AI Highlights
  • - I apologize for not getting back to sooner.
  • - I wasn't holding the on button long enough, and the drill is working perfectly.

I do apologize for not getting back to sooner. I went back and read the instructions.

And I discovered that I was not holding the on button long enough to turn the drill on. So I discovered that the drill is working perfectly.

User's recommendation: No recommendations because it was my mistake. Thank you for you patient

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Lucetta Erk

Product arrived defective, and would not work

Sent emails to ask for a new nail lamp or my money back and I have not heard anything back very unprofessional

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Mattew Xrr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return Defective Nail Drill

AI Highlights
  • - Drill received 12/19/2024; unpacked 12/29/2024.
  • - The drill pen fell inside after unlocking.
  • - Requests an exchange and to be contacted ASAP.
Contains 1 confidential file for company representatives

Received drill on 12/19/2024. Unpacked drill on 12/29/2024.

Unlocked the drill to remove the drill pen and the pen fell in the drill.

This is unacceptable and I would like an exchange. I need someone to contact me as soon as possible regarding this matter.

Best regards

Tanisha May

Social Media Follower

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Mike J Rnx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I'm looking to order replacement handles for drill. I don't see the correct handle on the website

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MelodySusie - I'm looking to order replacement handles for drill. I don't see the correct...

Drill handle stop working. Im trying to order some replacements, but all the items that are posted on the website or not the right ones.

I called and got no answer. Drill type is DR:2040

Preferred solution: It buy replacement 4 replacement handles

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Antalene W

Broken drill bit in drill

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Updated by user Nov 14, 2023

Handle still doesn’t work

Original review Oct 24, 2023

No one from customer service has tried to contact me, they dont have a working number. This has been such a nightmare!

Loss:
$200
Pros:
  • Works good
Cons:
  • Bad customer service

Preferred solution: Replacement

View full review

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