You can order products but you will not receive them and when you reach out you are called a liar by extremely rude employees. Beware before you buy!!!

Placed an order and never received a confirmation email. Waited over two weeks and still nothing. Sent multiple emails and nothing. Started making scam facebook comments on their page and an extremely rude person responded via facebook messanger calling me a liar and was more concerned with the emails than with the fact I purchased an item I never received. They need a new website as it was made very cheaply and a ton of customer service training. Not my fault your website and email system is not set up correctly.
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ID
#4025248 Review #4025248 is a subjective opinion of poster.
Location
Chicago, Illinois

Checkin on.my order

Melanin Apparel - Checkin on.my order
My order has not showed. But it said its been delivered..I called the site I couldn't get a hold of any one
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ID
#3884013 Review #3884013 is a subjective opinion of poster.
Location
Waco, Texas

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Verified Reviewer
New Reviewer

Order: RL-10406-6**** IS BEING SHIP TO WRONG ADDRESS

My address is 220 Lee ave NE Winter Haven Fl 33881 Order: RL-10406-6**** is SHIP TO 229 LEE AVE WINTER HAVEN THIS IS WRONG!!!
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ID
#3780553 Review #3780553 is a subjective opinion of poster.
Location
Orlando, Florida
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Terrible customer service and ripping customers off.

I ordered a 2XL shirt. They sent me an XS shirt, their ordering system obviously has an issue. Instead of providing a path to return the shirt, they blamed me for the incorrect order, and offered to make me pay 50% of the cost to receive what I originally ordered. That is terrible customer service and a rip off.

User's recommendation: Do Not purchase from Melanin Apparel.

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ID
#2509098 Review #2509098 is a subjective opinion of poster.
Cons
  • Poor customer service
  • All sales final policy
Loss
$32
Preferred solution
Deliver product or service ordered

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