Manufacturer: Melaleuca Category: Customer Care Clear all filters (20 of 20 reviews match)
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What a joy to have these products in our home again, simply love them! After being a customer for a year we have decided to build a Melaleuca business and are blessed with a growing team! Melaleuca does go the extra mile in making sure everyone understands the back-up...
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4.9
#985621
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I asked if I could pay the $50, order merchandise, and then send it back for a full refund and was told that I could because of the company's 100 percent customer satisfaction guarantee. What a monumental waste of time! They actually claim that no one has the authority to stop the collection process. Melaleuca...
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3.1
#980746
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This company sucks.They only want your money, they do not care about the customer being satisfied. Their cancellation policy is a joke, you have to jump through hoops and can't cancel online or over the phone, but they certainly take your money online and over the...
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Anonymous
KK

I was involved with "Melaleuca, Inc. for Sixteen years... a few of them actually weren't bad. And, we enjoyed using many of the products. However, as the years went by.... it ...

Melaleuca Customer Care Review

#892399
5.0
I've been a customer since 2011. I've loved the convience of ordering from my phone, having g it shipped to my home, & not stopping at stores multiple times per month. Plus with asthma & allergies in my home, we've seen a different in the quality of life, which is priceless!
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I was hired as a 1099 for work from home im disabled and they knew it and the management made rude comments behind my back one of the leaders never even met me. I am going to report them to the ada the news and sue them this is a bad company to work for.
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Anonymous
Marta Frascarelli

I Am certain you were not hired directly by Melaleuca the company, you were sponsored by an independent marketing executive that obviously did not do his work. You should not ...

We have shopped with Melaleuca for over 11 years now. They have given us over $1200 in freebie dollars for being a loyal customer. I have seen our family's health improve and keep finding more and more products to love. I started the business side about 3.5 years ago...
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4.8
I liked
  • Excellent in every way
I didn't like
  • Shipping prices
#909715
Reply to reviews
Email it or take a picture of it and send it by Melaleuca Quick Send ( a free app) by the 25 th of the month so it can get processed before the end of the month and you are out! No questions or problems! I have done it many times for customers who don't want to order...
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Anonymous
ll

THank you!! It is so easy, these people complaining must have not had good reps sign them up or are just incompetent!!

Horrific. What kind of company treats their customers this way? Anyone interested in joining this company, i strongly suggest you think twice. It's a huge commitment, it's expensive (shipping is insane) and their customer service sucks. Bye-bye Melaleuca, see you...
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Anonymous
Anonymous

This is a load of bull I have never ever been treated this way with melaleuca. It was no problem at all to cancel your account how hard is it to write on a piece of paper I wa...

Anonymous
Anonymous

I wouldn't touch any mlm scheme who's success is built on the recruitment of others!

1.8
I liked
  • Product
I didn't like
  • Pyramid scheme
  • Customer service reps
  • Canceling membership
#842097
Reply to reviews
I spoke with the rep, customer service and online support. All said that I just need to send email to cancel. Customer support said they would send an email form to cancel. I requested form 4 times. Two weeks later i called the guy who signed me up. He said he...
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Anonymous
Anonymous

I sent my cancellation on a piece of paper and faxed to them, it was cancelled right away.

US395
US395

Hello,Did you contact your enrollee? Cancelling is easy. The form is on the website. Sign it and send it in.Melaleuca products are made in America, unlike many Trader Joe's pr...

1.5
I liked
  • How it sounded at first
I didn't like
  • Cancellation process
Reply to reviews
We have been Melaleuca customers for years and we love the products: We are never without melagel or original shampoo - but we do not sell it or sign people up under us, we are(were) loyal customers. We like the products and made the financial commitment to purchase a...
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Anonymous
Anonymous

You are to suspend your account before the 25th of every month to prevent the auto backup order. You forget then the company will activate the auto backup pack to protect your...

Anonymous
fjtbuddy

What a lying sack of ***! You are either a liar or retarded! It starts with the lie that it costs you $135 per month to order 35 product points. Da! It costs on average $50 to...

1.8
I liked
  • Product
I didn't like
  • Minimum monthly payments
  • Refusing to admit their error
  • Unauthorized back up order shipped
Reply to reviews
I have tried to explain to the customer service that I couldn't afford to purchase products twice in the time ive been a preferred customer they don't care this company's all about the money. The person who signed me up made it all sound so good and she promised me...
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Anonymous
dnsgilbert09

I'm sorry this customer had a bad experience but she was probably just told by customer service that they were just abiding by the agreement that she made when she opened her ...

Anonymous
Anonymous

It's easy to cancel anytime you like. Did you ask them for a cancellation form?