Anonymous
map-marker Pelham, New Hampshire

User less review.

People want to know the quality of the product not your issues with ordering the product. This isnt something you need like a roof on your home or a heating system. Its something you want, if its truly a great product youll wait for it.

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Preferred solution: Wait longer

2 comments
Misa Gmh

No, we want to know about customer service too. If a company is lying about delivery dates and whether something is in stock, that affects purchasing decisions.

I was on the phone with them today, and they have hundreds of backordered hoops thanks to them importing them from China. That's just one more reason for me to buy American made.

Guest
reply icon Replying to comment of Misa Gmh

Ordered a mega slam 60 in late June and it was delivered in 4 days. Installed it over 4th of July weekend and the kids have played on it every day.

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Eathel Hci
map-marker Houston, Texas

Delayed shipment and leading on and just lairs!

I purchased a Mega Slam 660 Basketball Goal from Mega Slam Hoops about a month ago. They say the ship out the next day but 3 days later I call because I had not seen anything and low and behold they oversold and did not have them in-stock.

They put me on back-order and they were not very specific on a ship date. I then wait a week and decide that I am going to cancel my order and buy one from Pro Dunk Hoops instead of Mega Slam. They talked me into waiting a few more weeks. Well that has gone by and they have again pushed me out.

I have been waiting for over a month now and they still do not have them in-stock and who knows when that is going to happen. Every time I call they come up with some BS answer for the delay and I finally just canceled my order. That was a pain as well...they didn't want to do it and I basically had to threaten putting a charge back on my card to get them to return my money. Since then I have purchased a Pro Dunk Gold basketball system from Pro Dunk Hoops and I have been extremely satisfied with their customer service.

Best out there so far! Give them a call if you want a basketball system within the next year!

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25 comments
Guest

Just ordered mine Dec 15 was in my garage Dec 18.

Guest

Just purchased our MegaSlam 60, purchased on 26 Dec and it was in our garage on 2 Jan, I attribute the small delay to the holiday. I am happy with the customer service so far, polite and quick.

Quality looks great, won't know for sure until we install it.....hopefully soon, we live in Georgia. In my research this was by far the best quality for the price, I hope that I am right. I have no doubt the team at MS will be there to provide support if necessary.

That is my 2 cents for what it's worth. Doug S.

Guest

FAKE!! Nice try pro dunk!!!

I just ordered my 60" goal from megaslam and they have amazing customer service. They even answered a question on Labor Day! I researched for months because I poured a court in my backyard and no other goal compared.

Simply the best at an amazing price for what you get!!

Guest

What happened to the comment about Pro Shot Basketball's goals and how they're the same as MegaSlam??

I find it interesting that MegaSlam is so threatened by Pro Shot. After all, Mega Slam did copy their hoops from Pro Shot's CV series

Guest
reply icon Replying to comment of Guest-1162211

LOL....Pro Shot is the same garbage as Goalrilla. No comparison to MS at all!

Guest

Really is sad, all of this bickering on this thread. I had a great experience with basketball goal store, but everyone should do their own research, read reviews from accredited sources, etc.

Guest

Nice review PRO JUNK!! Nice making up a fake review, nice cheap quality you have for the $$$

Guest

Here is a video comparing Pro Dunk vs Megaslam.

https://www.youtube.com/channel/UCuZIsK-J4uMqDqhezct0nog

Guest
reply icon Replying to comment of Guest-1120588

Yeah, that video's legit... No one, and I mean no one buys two $1800 hoops for comparison...

Guest

The ironic thing about this article is that it sounds like a posting by Pro Dunk or an extreme pro dunk fan, and today Pro Dunk is out of inventory on their site. It will be interesting to see how many delays Pro Dunk has for their inventory. As the saying goes, "Those who live in glass houses should not throw stones".

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