
Mega Slam Hoops
User less review.
People want to know the quality of the product not your issues with ordering the product. This isnt something you need like a roof on your home or a heating system. Its something you want, if its truly a great product youll wait for it.
Preferred solution: Wait longer
Delayed shipment and leading on and just lairs!
I purchased a Mega Slam 660 Basketball Goal from Mega Slam Hoops about a month ago. They say the ship out the next day but 3 days later I call because I had not seen anything and low and behold they oversold and did not have them in-stock.
They put me on back-order and they were not very specific on a ship date. I then wait a week and decide that I am going to cancel my order and buy one from Pro Dunk Hoops instead of Mega Slam. They talked me into waiting a few more weeks. Well that has gone by and they have again pushed me out.
I have been waiting for over a month now and they still do not have them in-stock and who knows when that is going to happen. Every time I call they come up with some BS answer for the delay and I finally just canceled my order. That was a pain as well...they didn't want to do it and I basically had to threaten putting a charge back on my card to get them to return my money. Since then I have purchased a Pro Dunk Gold basketball system from Pro Dunk Hoops and I have been extremely satisfied with their customer service.
Best out there so far! Give them a call if you want a basketball system within the next year!
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No, we want to know about customer service too. If a company is lying about delivery dates and whether something is in stock, that affects purchasing decisions.
I was on the phone with them today, and they have hundreds of backordered hoops thanks to them importing them from China. That's just one more reason for me to buy American made.
Ordered a mega slam 60 in late June and it was delivered in 4 days. Installed it over 4th of July weekend and the kids have played on it every day.