MedwatchUSA
MedwatchUSA Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MedwatchUSA has a 1.1 star rating from 2 reviews with overwhelmingly unfavorable feedback; consumers report issues with customer service, billing, and installation for elderly users.
Positive Feedback
Price level is described as medium and some customers received equipment shipped to their homes.
Negative Feedback / Risk Areas
- Reports of unauthorized charges and billing problems consistent across MedwatchUSA reviews.
- Poor customer service response and lack of field technicians for installation create risks for elderly customers.
- Refunds and dispute resolution appear difficult per multiple customer complaints.
Key Takeaways for Future Customers
- Confirm activation and billing terms before accepting shipment and consider membership or auto-ship implications.
- Document returns and insist on written refund confirmations if disputing charges.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MedwatchUSA has a 1.1 star rating from 2 reviews with overwhelmingly unfavorable feedback; consumers report issues with customer service, billing, and installation for elderly users.
Positive Feedback
Price level is described as medium and some customers received equipment shipped to their homes.
Negative Feedback / Risk Areas
- Reports of unauthorized charges and billing problems consistent across MedwatchUSA reviews.
- Poor customer service response and lack of field technicians for installation create risks for elderly customers.
- Refunds and dispute resolution appear difficult per multiple customer complaints.
Key Takeaways for Future Customers
- Confirm activation and billing terms before accepting shipment and consider membership or auto-ship implications.
- Document returns and insist on written refund confirmations if disputing charges.
Turn one complaint into a collective action
MEDWatchUSA scam the elderly
- - MEDWatchUSA charged for a service that never ran after sending equipment.
- - There was no technician to install it; the account was activated and billed.
MEDWatchUSA Scammed my parents out of money. They sent the equipment to the house.
There was not technician to install the equipment which is a problem for the elderly. I sent the equipment back and MEDWatchUSA. When I spoke to the customer service they said the account never got activated since the equipment was not up and running. However MEDWatchUSA did activate the account and have been charging my parents for the service for months witch was never up and running.
This company scams the elderly out of money.
The support is lacking since they have no field technicians to install the equipment properly. Stay away from MEDWatchUSA and use another service.
MedwatchUSA - Medwatch Monitoring System Review from Rahway, New Jersey
- - Unauthorized $125 withdrawal after canceling and returning the unit.
- - The unit was unopened on return, and no refund was issued.
***** went into my account (unauthorized) and stole $125 from me. I canceled my account in January 2016 and was told to return the ******* unit, which I didn't use because I didn't know at the beginning that ***** requires an additional monthly fee with my local Police/Fire/Ambulace services.
Therefore, the ****** unti sat in my house in the SAME unopened box. However, when I returned the unit, after notifying them through a call, at the end of February, I received a not ur from my bank that ****** went into my account unauthorized and took $125 out of it (which caused an issue with other bills because I am on a fixed income - therefore, my account was overdraw). When I called to inquiry about the unauthorized withdrawal, I was initially told it was due to a missing cord (lanyard). I told them that the box was never opened and it was unjust for them to take funds out of my account unauthorized.
I demanded that an investigation be done, in which a callback was to occur the next day. However, no one called. Therefore, my daughter and I called them and spoke to supervisor named (Danielle) who stated that the actual "pendant" of the ******** unit was missing - which is s totally different statement I was given yesterday. I then addressed the discrepancy, the unjust of taking monies out of my account unauthorized and demanded a refund.
However, to no avail. All the supervisor did was repeat what was recorded in the system and did not offer any level of resolve.
I am beyond upset and feel that ****** took full advantage of me, because it's my word against their shipment/receiving a department. I DO NOT recommend the ******** system to a living soul...save the headache!
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