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Update by user Nov 09, 2021

After months of frustration, serious and potentially illegal business practices, and the death of my beloved service dog, I finally was able to talk to a person at Medvet SLC. This person is in charge of too many things and I know this is a huge part of the problems...

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5 comments
#2088857

Emma, please try to contact me. I've written to the website asking if they could share my info with you or visa-versa or find a way to get us in touch without publicly posting contact info.

I tried online to search for your contact info but that was a wild goose chase. My beloved kitty shockingly died at MedVet Salt Lake City the morning after you posted your last update and exactly what you wrote about medical records missing info, his regular vet not being able to make sense of what occurred, etc, is what's happening to me.

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ID
#2943339 Review #2943339 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Service
Veterinary Specialty Center Veterinarian
Loss
$17346
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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MedVet - Horrible vets
Update by user Sep 24, 2021

I tried several times to call the manager back and left several messages, with several different people and just like all the other complaints I seen on Medvets Facebook review they haven’t called me back either. It is obvious at this point that they have no intention...

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4 comments
#2089197

I replied to your comment back to me last night Debra but now I don't see either attached to your review here. I saw your reply back to me on my profile page last night but it's not showing my reply back to you & I'm not sure what happened to it.

Thus, I'm reposting it here in hopes you will see it! Thank you for your kind words Debra. I'm really having an awful time and miss my little buddy so much. I bottle-fed him as a baby because his mother was killed at birth.

Then he was my shadow for the next 15 years... Until Med-Vet took him out so cruelly and unnecessarily. The little I do know so far about what occurred back in their treatment room is appalling! They didn't listen at all to why I brought him there.

They gave him opiods he never should have taken on top of the medicine his regular Dr had already put him on. I didn't take him there for that. I took him there for their imaging capabilities and to consult with their supposed specialist Dr's as recommended by another animal hospital and his own vet who could only do x-rays versus a CT scan. .

When I checked him in,...the tech said I only have a couple minutes so whatever you can tell me in that time will have to do. WHAT?!!! I should've left with him right then. But I had no idea they were going to take him back and administer drugs without even taking the time to find out what medicines he was on, or if he'd ever had allergies or adverse affects to any medication....He did!!!

But they didn't have time to do a proper intake. This is only the start of it! I am so so sad. He was such a special cat.

We went on nightly walks together. He followed me from room to room in the house and always wanted to involve himself in whatever I was doing. He was so friendly. When the doorbell would ring he'd run down the stairs to the front door ahead of me all excited to see who was here.

I know that sounds more dog-like than cat-like, but in some ways I always wondered if he just didn't know because of not having a cat mom. I was his mom. I made up all these little songs I'd sing for him and he'd purr like crazy. Oh I miss him!

Again, thank you for your condolences.

I'm glad you were able to save your cat and your regular vet got him healthy again. God bless.

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ID
#2809135 Review #2809135 is a subjective opinion of poster.
Location
Peters, Pennsylvania
Loss
$1016
Preferred solution
Full refund
I would like to file an official complaint against MedVet Inc. located in Worthington, Ohio (a suburb of Columbus, Ohio) as they are directly at fault for gross negligence and veterinary medical malpractice as they repeatedly mis-dosed my beloved pet pug (Buddha) with...
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4 comments
#2089192

Same here! MedVet Salt Lake City made gigantic errors and somehow killed my sweet kitty when they supposedly took him back for IV hydration fluids on Oct 10th.

I still can't get anyone to talk to me about what exactly happened. I've been absolutely devastated for 4 weeks now!. I've called more than half a dozen times since the day after it happened asking to talk to someone who was there to get a better understanding of what happened. No response.

His medical record they provided his regular Dr is also inaccurate and incomplete. His vet, who recommended I take him to the MedVet specialty clinic can't get answers either. He was so perplexed he wanted to autopsy, but I'd already buried my sweet boy the night before, which was the same day it happened...a Sunday, when his regular vet was closed and the reason I buried him so quickly is because MedVet said I only had a few hours to do so unless I put my now dead cat, who I called my son for 15 years in my fridge or freezer. He was my first pet so I didn't know.

I'd love to talk with you further. I don't want to publicly post my number and apparently this site doesn't let us private message posters. I wrote them to ask them to share my contact info with you.

Don't know if they will but if they do, please, please get in touch. I'd really like to discuss since our pets both tragically and unnecessarily died at Med-Vet.

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ID
#2324068 Review #2324068 is a subjective opinion of poster.
Location
Warren, Ohio
Service
Medvet Pet Medical Service

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