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I used to love Medtronics and their customer service dept. I have no idea what has happened, but I have had to call 5 times over the last 3 months, and no matter what time I call, or what day of the week, I wait OVER 30 minutes on hold every, single, time. By then I am...
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#1047343
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We have been using a minimed pump for about 8 months and have had horrible customer service from the start with medtronic. I agree with all of the other reviews about issues with supplies etc. and the sensors are very inaccurate. But most disheartening is the way they...
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1.2
#1044727
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I have been using the Medtronic mini-med insulin pump for about 2 years and despite having good results have decided it is not for me, don't get me wrong, I love it, but it is not worth putting up with the hassle and incompetence with the company to get supplies....
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1.4
I liked
  • Pump
I didn't like
  • Customer service and product ordering
#1042789
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Short Review for May 23, 2017, Pc_order_processing

Medtronic
#1051246
Everytime we order supplies it's a song and a dance with this form and that form....u then fax it but no one can find it....My wife has the pump if it were me I'd go to another company
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Short Review for April 23, 2017, Other

Medtronic
#1038065
3.3
I had my machine placed almost three years ago due to a emergency surgery gone wrong and they cut the nerve to my bladder. I fell on that side of my buttocks yesterday and now it feels like it's about to pop through my skin there is slight bruising around the sight and I noticed recently that the tip lead is protruding through my back. Not impressed
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Medtronic 25000 Monitor Review

Medtronic
#1014769
1.0
Customer service sucks. The company's communication is a complete joke. Their phone system is totally disfunctional. I feel sorry for patients whose lives depend upon their products. They have forgotten their customers rely upon their support.
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Medtronic Shipping Service Review

Medtronic
#980566
3.0
Service by Medtronic has declined steadily over the years. They're support people are less and less competent. Received my new 603G over a week ago and it came with the wrong CGM transmitter. Over a week to get a return call only to find out it will be another week until I can use the pump because they're on back order. Ridiculous!!!
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THE MEDTRONICS IMPLANT HAS CAUSED ME CONTINUES PAIN AND BURNING IN IMPLANT AREA, SINCE LAST OCTOBER 2016 Has anyone in California experienced any similarities to my situation? I have told my primary doctor about what I have been going through, she asked me if I...
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Anonymous
Anonymous

I had the bladder stimulator implant put in October 2016 and I've had nothing but problems. Each time the advisor wants to adjust and it never helps. I am having it removed....

1.0
I didn't like
  • None of the pain medications remove pain and discomfort
  • How no one would listen to my complaint at all
  • There is a burning sensation at the implant site constantly
#1040289
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I have been a diabetic since the age of nine, I am now forty-seven and have been on the pump for years, when I started the 630g a few weeks ago I was excited, but I can't say I am any longer. It wakes me up at all hours of the night, I had to change the sensor the...
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2.3
#1030385
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I have been using this pump for a month now. My biggest issue is with the sensors. Even though I can see what my blood sugar is at any time of the day, I don't believe that they are accurate. There is always a big difference between the meter reading and the pump...
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Anonymous
Arizona1

I have a few weeks with the new pump and sensor and I am having the same issues with it beeping all day long wake me up at night. I am having skin sensitivity to the sensor ...

#1027426
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I was told at point of sale from a Medtronic sales person in a text that when the new pump came out it would be at no cost to me and later another text sent to me by the salesperson saying he admits to making the mistake. Medtronics puts out an email a month in a half...
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1.0
#1027259
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I have had a pump for about 18 months and the pump is a very good devise and has helped my blood sugars considerably. I wish I could say the same for ordering supplies. Long waits on phone, extreme incompetence, never wrong, gives incorrect information. I could go on...
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#1027215
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I was prescribed a Insulin pump by doctor,blood sugars after running and Victoza at a good number. Medtronic shipped me a Insulin pump-I refused but little did I know they took all my money out of H.R.A. this was on 02/07/2017, 47 days later my H.R.A. has still not...
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I didn't like
  • Anything
#1026849
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I have been on Medtronic insulin pumps for 16 years. When I phoned about a lost blood glucose meter they told me that as it was lost I would have to buy a new one. The new meter would not be compatible with the pump I'm due to receive in a months time as the warranty...
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#1026064
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