Medterra Reviews
Medterra Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Medterra has a 4.2 star rating from 5 reviews, 100% of users would likely recommend, and reviewers note a mostly positive experience with pricing and discounts.
Key Takeaways for Future Customers
- Medterra reviews highlight strong customer service and helpful support.
- Price level is low and discounts and special offers are valued.
- Contact customer service by phone if you need quick help.
Negative Feedback / Risk Areas
- Recurring customer complaints about subscriptions and auto-ship confusion.
- Billing issues and delayed refund or response times reported.
Positive Feedback
Multiple reviewers praise prompt, patient customer service that resolved ordering and credit card issues and helped with promo codes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Medterra has a 4.2 star rating from 5 reviews, 100% of users would likely recommend, and reviewers note a mostly positive experience with pricing and discounts.
Key Takeaways for Future Customers
- Medterra reviews highlight strong customer service and helpful support.
- Price level is low and discounts and special offers are valued.
- Contact customer service by phone if you need quick help.
Negative Feedback / Risk Areas
- Recurring customer complaints about subscriptions and auto-ship confusion.
- Billing issues and delayed refund or response times reported.
Positive Feedback
Multiple reviewers praise prompt, patient customer service that resolved ordering and credit card issues and helped with promo codes.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ashburn, Virginia
Can’t get an order through, not pissed? Customer service
I could not work with your website to place an order or change my account. Customer service took care of everything and made the order a breeze.
Very patient with me and knowledgeable. Thank you
User's recommendation: Just call customer service ! It’s easier
Oakland, California
Subscription is all messed up.
- - I am getting multiple gummies this month beyond my usual delivery.
- - I left two messages with no return call and may cancel my subscription.
I am getting multiple jars of gummies this month above and beyond my usual delivery. Ive left two messages with no return call so if I dont hear from you soon, I will have to cancel my subscription.
Thank you,
Sandy Lauren
Cleveland, Ohio
I was concerned about the lack of response I got regarding my orders and rewards. I waited a couple of days and was able to get the information I needed
- - Tablet is less responsive than a laptop.
- - Info wasn't available after several tries and caused frustration.
- - One order received; another is pending.
I'm using a tablet which is not as responsive as a laptop. I couldn't get the information I needed after several tries and reacted with frustration.
I waited a few days and was successful.
I received one order and am waiting for another.
By the way, the title of my inappropriate review my not my thought. It was carried over from a previous reviewer.
User's recommendation: Very good service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged my card false
- - I cancelled my order but was charged next day for half; they replied in 15 minutes the day before.
- - I couldn't reach them by email or phone or chat.
I cancelled my order and they charged my card the next day for half the order and I could not get a hold of them thru email phone or chat all day but the day before when they thought I needed to cancel that order so I could just order a partial order they got back to me in 15 minutes they can kick rocks
- Suck
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot pissed. Just want a question answered
- - Customer ordered by mistake and wanted a one-time purchase, not a monthly subscription, and has not tried it yet.
- - Cancellation may be simple.
I sent a previous email explaining that when I ordered your product I made a mistake. I did not want a monthly subscription but only a one time purchase since I have yet to try the product.
I think I may just keep the monthly subscription, have another delivery made and then cancel if needed. Is the cancellation process relatively simple?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdering mistake
- - Ordered monthly subscription by mistake instead of a one-time purchase, hasn't tried yet, and awaits delivery, wants to avoid monthly delivery.
I wanted the one time purchase but ordered the monthly subscription by mistake. I havent tried the product yet so I dont know how it will work for me.
I was sooo terribly exited to try the product today when Im supposed to be getting my delivery.
I dont want to wait taking the product but dont want to commit to a monthly delivery. Is there any way I could pay the difference in cost and cancel the subscription option or do I have to return the item and reorder correctly.
Knoxville, Iowa
Order
I need to place an order.
Having a difficult time placing an order.
Please advise.
Bob Baker
913-634-****
Festus, Missouri
Why am I not getting to use code BOGO
My code didnt work so I talked to customer service and they walked me through it to receive my BOGO!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat
I asked for my monthly order to be canceled and they did it no question asked. Usually its like pulling teeth and a lot of questions.
Credit card change
Needed help with my credit card. Received help immediately.
She was very helpful and pleasant. Great department.
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