Medshop Express Reviews

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Want an exchange

Medshop Express - Want an exchange
Medshop Express - Want an exchange
Wrong idem sent honey halls, wanted, Butterscotch hall, been waiting for you to reproduce them and though I would receive them.

User's recommendation: No problem on referring Medshop Express.

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ID
#3179348 Review #3179348 is a subjective opinion of poster.
Location
Livonia, Michigan
Loss
$8
Preferred solution
Let the company propose a solution
New Reviewer

This is a fake website

Medshop Express - This is a fake website
Paid but goods never arrived
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ID
#1758034 Review #1758034 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$34
Preferred solution
Full refund
New Reviewer

Price of goods

I ordered 4pkt of salonpas patches for a total of $43.96 plus postage of $14.00 total $57.96, so how did $82.59 get taken out of my bank account.
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ID
#1440363 Review #1440363 is a subjective opinion of poster.
Location
Melbourne, Victoria
Reason of review
Pricing issue

European Buyers: stay away from Medshopexpress

I ordered some items from Medshopexpress.com and in place of the usual postal service, I chose to use Fedex service and discovered that, although Medshop says that this service is discounted 70% from normal rate, they do not pay for a door to door service and so the parcel come to your country with some additional handling fee to be paid (plus the VAT and duties specific of the destination country as well....). I wrote them to complain about that and the reply was annoying, politically correct but useless. I'll never buy from them anymore and asked them to cancel my account...
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ID
#1198612 Review #1198612 is a subjective opinion of poster.
Location
Irvine, California
Service
Fedex Door-To-Door Delivery Service
Reason of review
Poor customer service
Loss
$75
Preferred solution
Full refund

Excellent service

My order was shipped as complete, but actually was only partially filled. I called the customer service number, and the phone was immediately answered by a very helpful and friendly person ( no pushing six keys to get to talk to someone!). She checked on my order (No. 445339), verified what should have been sent and what was missing, apologized for the problem, said she'd check with her supervisor and would send out the missing part of the order. The next day she phoned back to report that the remaining items had just been sent and I'd get them in a few days and again apologized for the incomplete order. I did receive the rest of the order shortly. It was a pleasure to deal with customer service, have them address the problem so quickly and not to be put on "hold" or get sent to several extensions.
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ID
#633332 Review #633332 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Reason of review
Good customer service
New Reviewer

Non arrival of order

On the 07/26/2012 I ordered 12 x Revlon colour Permanent Medium Auburn # 42 from 'Medshop Express' and paid through paypal $81.80 US / $80.03 AUD. I have as yet not recieved this order. I took longer to follow up the order as I figured the distance travelled was a consideration. I received a notification from Paypal that the order had been shipped to me, how ever due to circumstances beyond my controll I am unable to furnish you with a transaction ID # . Susan Wood 3/40 Macrossan Street Childers, Queensland 4660 Australia. Phone number 07 4126 ****
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2 comments
#575357

Replacement of 12x revlon hair colorant arrived today. thanky you to all at medshop express :grin

#574971

Medshop Express have contacted me and have forwarded me a replacement shipment, yet to arrive. Will keep you advised.

Thank you Medshop Express. :grin

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ID
#354907 Review #354907 is a subjective opinion of poster.
Location
Wollongong, New South Wales

WTF happened to my order??

I ordered Primatene Mist from MedshopExpress.com on 6/1/2011 and paid to have it shipped via UPS. Since I hadn't received my product yet, I decided to go the email that they sent me track my package. Needless to say, there was no tracking information. I went to the MedshopExpress website looking for a customer service number, and guess what…. NO PHONE NUMBER. You have to first register with the company and then you can email them a ticket. Well a lot of help that was, I just got a generic email back saying that my order has been updated. Updated? What does that mean? I don't need an update, I need my order.. Hello? Remember I ordered Primatene Mist…… I can't breathe!!!!! Never again will I use this company. Who would drop the ball on something as important as someone being able to breathe?
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2 comments
#763362

I have the same problem, i did'nt recive my oder since 3 month, what are the soulution? and how to gets back the money???

#296130

i just read someone elses complaint and it was similar. its hard to trust mail orders, things get lost all the time.

does your insurance cover retail pharmacy? if they do i suggest using them.

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ID
#241832 Review #241832 is a subjective opinion of poster.
Location
Halethorpe, Maryland
Loss
$46

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