Medify Air
Medify Air Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Medify Air reviews show a 5.0 star rating from 2 customers, 100% would likely recommend, with reviewers noting low price and positive Website and Exchange, Refund and Cancellation Policy experiences.
Key Takeaways for Future Customers
- Expect helpful customer service for orders and subscriptions questions.
- Product value is perceived as good given price level.
- Replacement filters and auto-ship setup may need verification.
Negative Feedback / Risk Areas
- Missing items and restocking delays reported as a recurring customer complaints.
- Filter fit issues and limited refund options for some replacements.
- Occasional no callback after support requests.
Positive Feedback
Multiple reviewers praise fast, kind customer service and helpful resolution of order problems, recommending Medify Air to friends.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Medify Air reviews show a 5.0 star rating from 2 customers, 100% would likely recommend, with reviewers noting low price and positive Website and Exchange, Refund and Cancellation Policy experiences.
Key Takeaways for Future Customers
- Expect helpful customer service for orders and subscriptions questions.
- Product value is perceived as good given price level.
- Replacement filters and auto-ship setup may need verification.
Negative Feedback / Risk Areas
- Missing items and restocking delays reported as a recurring customer complaints.
- Filter fit issues and limited refund options for some replacements.
- Occasional no callback after support requests.
Positive Feedback
Multiple reviewers praise fast, kind customer service and helpful resolution of order problems, recommending Medify Air to friends.
Turn one complaint into a collective action
Miami, Florida
I was thoroughly impressed with the quality of customer care. Thank you!
I had a problem with my online order. The mistake was my own, but customer care was phenomenal as they worked with me to fix the problem J waz having.
So geateful!
THANK YOU! : ))
User's recommendation: Highly recommend
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Margate, Florida
Product request : )) i am Legally blind and am unable torder online.
- - There was an embarrassing moment with a Medify Air product.
- - The rep was kind, patient, and understanding; she fixed the issue quickly, and I am grateful.
I had an embarrassing situation regarding a product from Medify Air. The Rep was super kind, dupervpaiient and very undersranding.
We laughed and she Immediately remedied the problem.
Soo grateful for a Great product and for exceptional customer service! : ))
User's recommendation: HIGHLY recommend
Part of order not received
- - Part of my order was missing and Medify addressed a restocking issue.
- - I was offered options to resolve and promised notification when completed.
Part of order missing. Contacted medify regarding reason and was responded to immediately of a restocking problem with items.
Was given a choice of options to resolve the problem and a promise to be notified when they could complete what I chose. Ill withhold the %
Preferred solution: Deliver product or service ordered
Terre Haute, Indiana
Can't find order number
Excellent customer service and representative. Replacement of old unit without haggle. Telling neighbors about Medify.
Minneapolis, Minnesota
Pissed customer
- - Purchased MA 22; Target won't accept a return.
- - Replacement filters do not fit; original is True Hepa, replacements are blank and too tall.
Purchased ma 22 from target , target wont take it back. Replacement filters do not fit.
Original filter in unit marked true hepa filter and replacements are blank labeled and quarter inch too high.
This going on for weeks sending photos and calling them. Dont buy this product because the tefund is only for the filter
User's recommendation: Worthless without h13 labeled replacement filter
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRenewal question
Call customer service to answer a few questions I had for my upcoming subscription for filters. Customer service was great. They answered my questions fully.
User's recommendation: I recommend their products to anyone.
Denton, Texas
Want to set up for automated filter club
- - Enrolled in automated filter club.
- - Bought 2 Medify replacement filters via Amazon Prime; order 113-467****-956****.
- - Could not attach a screenshot.
Verified I was enrolled in automated filter club and how to reset filter light. Confirmed purchase of 2 replacement filters, genuine Medify replacement from Amazon prime, order # 113-467****-956****. Could not figure out how to attach screen shot of order to this message.
Elizabeth City, North Carolina
Exchange a filter
Waited for a call back and never got it. Wanted to talk to somebody in customer service but no one returned my call. Called 2 times.
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