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medici tv

medici tv

www.medici.tv
What is your customer experience with medici tv?

medici tv Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

medici tv reviews show a 2.0 star rating from 6 customers and overall sentiment is negative, with most consumers dissatisfied.

Key Takeaways for Future Customers

  • Assess whether a yearly subscription offers value compared with free platforms like YouTube before subscribing.
  • Expect possible login and streaming access issues that affect membership content availability.
  • Many users request refunds when charged for auto-renewed subscriptions.

Negative Feedback / Risk Areas

  • Frequent buffering and poor streaming quality reported despite good connections.
  • Poor customer service and difficulty cancelling or getting responses.
  • Billing problems, unexpected charges, and unresolved refund requests.

Positive Feedback

Reviewers praise the content, diversity of offerings, and iOS/Mac video experience despite service and support shortcomings.

View full overview ›

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Show reviews that mention
subscription service refund account website answer access problem airplay icon amount
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Bailyn Fdq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The AirPlay icon disappeared on my laptop

Can you call me at (248) 225-**** in the States to help me solve the problem: I do not have the airplay icon anymore on my laptop

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Miriam G Hyo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subscription not working properly

My mother got the subscription for her birthday, but she can't use the live concerts. It doesn't connect.

Preferred solution: Help to sort out the problem

View full review
Resolved
George B Sfp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I am subscriber,but no connection

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Updated by user Nov 08, 2024

Company fixed the issue and I have been provided with apology.

Original review Oct 09, 2024

There was a reaonable answer. Their website had a problem, maybe it was fixed.

Thank you for your help

View full review
Cheryl D Xzi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

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AI Highlights
  • - Please cancel my subscription and stop renewal.
  • - I am having login problems.
  • - I do not like being called a pissed consumer.

Dear sir or Madam,

I received notice that my subscription is about to renew. I wish to cancel - please cancel my subscription.

I like the idea of your service, however, I have continued problems logging in - and that is why I am even now contacting you this way.

I especially do not like your language in assisting with this matter calling me a pissed consumer - but there you have it.

Thank you for your help with this

Cheryl Duerr

Brewster, MA

Preferred solution: Full refund

View full review
roland w Pfm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You have failed to reply to my email about bufferring

AI Highlights
  • - Even with 300 Mbps fibre, quality drops and buffering on Chrome.
  • - If issues persist, customers may switch to ROH, Met, or La Scala.
Updated by user Apr 04, 2024

have contacted medici - only response is an acknowledgement

Updated by user Mar 26, 2024

poor response

Original review Mar 19, 2024

even with full fibre speed over 300mbps , dropped quality to lowest level, used google chrome

with chromecast and macbook pro I still get buffering.

you will continue to get more negative reviews which is a shame since the content is great and you support RCM

If you don't improve then customers will sign up with ROH, Met, La Scala etc. who have their own streaming service. This is a shame as if you sorted your technical issues out customers would prefer to stay with you as its cheaper than having five different subscriptions.

Pros:
  • Content
Cons:
  • Buffering

Preferred solution: a fix to the technical problems

View full review
Pu-Yun T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Urgent Request for Refund Due to Unintended Subscription Renewal

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AI Highlights
  • - Inadvertent auto-renewal charge and request for a full refund.
  • - Frustration with lack of response and appeal for empathy and fairness.
Original review updated Dec 23, 2023

Attention:

I am writing to express my deep disappointment and frustration with your company's approach to my subscription issue. I understand that every company has its own policies, but the complete lack of willingness to consider a customer's intentions is extremely disheartening and upsetting.

Why is it so difficult for your company to understand my perspective and blatantly ignore my needs?

I was inadvertently charged for a service I did not wish to continue using, and my attempts to resolve this have been met with silence.

It is unfair and unjust to assume that everyone who fails to cancel their auto-renewal is genuinely interested in continuing their subscription.

I urge you to reconsider my situation with empathy and fairness. It's not just about the policy, but about respecting and understanding the customer's real situation and intentions.

Therefore, I am earnestly requesting a full refund for the inadvertent renewal charge.

Best regards

Pu-yun Tseng

Loss:
$100
Pros:
  • Ios mac
Cons:
  • Mismatch between price and value
  • Inadequate customer service
  • Inflexible subscription renewal policy

Preferred solution: Full refund

User's recommendation: Do not use Medici.tv, very terrible customer service

View full review
Caroline N Htd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund and Complaint

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AI Highlights
  • - Unsubscribe request sent a month ago; no response.
  • - Not using the account; stop charges and refund $149; emails unanswered.

Hi,

I tried to unsubscribe from Medici about a month ago but no one got back to me.

Would y'all be able to stop my account from being charged the annual amount and refund me the amount that has already been charged ($149, I believe)? I have not been using this account at all, and I've made efforts to move forward with a refund.

I have tried multiple emails and no one has gotten back to me.

There is also not an option to unsubscribe on the website. Thanks for your time.

Best,

Caroline

Loss:
$149
Pros:
  • Very cool video content
Cons:
  • Unsubscribing is not easy

Preferred solution: Full refund

View full review
Anonymous
map-marker Sarasota, Florida

Am I not a premier member? Why can' t I access the Yuma *** concert

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AI Highlights
  • - Bought a yearly Medici TV subscription.
  • - Not all content was accessible; no premium option noted.
  • - Desired performances were unavailable.

I bought a yearly subscription for Medici tv. I thought that gave me access to everything.

No mention was advertised of a premium subscription.

The performances that I wanted to watch were unavailable to me. My subscription is largely worthless.

User's recommendation: Subscribe to premium or subscribe to nothing. Regular yearly subscriptions are worthless. What they offer can be found on YouTube.

View full review
Amalia E Sby

Impossible to get answer

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I cannot access my account, yet I do have money in it, how do I retrieve it or use it

. Very poor customer service, I am not sure I will recommend medici,t,v again

View full review
Joop W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did pay my Bill:no connection

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Cant reach medici.tv.They dont answer my e-mails.I am furious!There in no way you can reach them.The phonenumber they give does not work

Loss:
$99
Cons:
  • Not reachable

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Tel Aviv, Tel Aviv

Immediate discontinuation of my subscription

AI Highlights
  • - Charged $149 for renewing medici.tv subscription.
  • - Cannot continue due to military duties; please cancel and refund $149.

I am back from my 64 days reserves in the Israeli Army Forces and realize I have been charged $149 for

renewing the medici.tv subscription. Unfortunately I cannot continue that for the time being.

Please discontinue my subscription immediately, and reimburse me the $149 appropriately.

Kindest thanks,

Ya'aqov Ziso

View full review

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