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Supllier refused to ship

We paid 3 orders in full, supplier is refusing to ship, we have open a dispute,we are not getting any help from alibaba. What can we do? They have 30 thousand dollars of our money Please HELP

User's recommendation: Don't make any deal unless is all written on alibaba platform.

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ID
#2582972 Review #2582972 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Wish we had known!

Approved for $8,000 for a procedure and after waiting days for call backs and never really able to reach Cecilia when she said she would be in, it took an additional 2 weeks for them to send the payment to our clinic! Then found out the check was for $1,500 LESS THAN what we were told but we are still being held responsible for the full $8,000!! On top of that, were told later on that a fee was being charged to the clinic "just in case we defaulted on our loan"! But still Cecilia has never answered satisfactorily where the missing $1,500 is!!! And yet we're told that we may have to pay an ADDITIONAL $1,000 to the clinic! Luckily, we have a great clinic who is working with us to try and find another resolution for that extra $1,000 that medicalfinancing.com wanted to charge them but then passed on to us to pay! Find another resource!!! I know all this frustration will be worth it when we have our family but these people are absolutely ridiculous and money-hungry!!
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1 comment
#1015832

Cecilia is garbage, she did the same thing to me. I just didn't pay them and they retracted the loan and since I didn't have the surgery screw them!

ID
#648753 Review #648753 is a subjective opinion of poster.
Location
Nashville, Tennessee
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Let the company propose a solution
New Reviewer

Medicalfinancing.com offered me a loan through Montery financial bank and backed out 2 days prior to surgery date

This company put me through "***" when I was approved for a surgery loan trying to borrow 5000.00. The customer service agent Alex phone #818-925-**** set me up and approved for what he said was a cash loan through Montery Financial Bank. The monthly payment was to be 179.73 and was easily doable. It was a done deal but after all the credit bureau checks,a set surgery date, time off work for me and so on, this company started changing their story. Part of this was done behind my back but the loan which was supposed to be cash was changed with the Doctors office to be paid directly to them and at a $1000.00 extra cost. He claimed that the Doctor was going to be charged for the loan on their end too so EXTRA COST. Not at all what they told me at first or I would not have gone along with this. Then Alex and his supervisor got on the phone right before this surgery and canceled this loan based on some false report that his suddenly came up with. Monterey Financial had already sent me the payment coupons and I really was getting mad about Medicalfinancing.com constantly calling me on the phone with more added charges more verification, and just a bunch of unnecessary inconveniences. I had read several complaints out there about this business but thought the way they made it sound I would be OK. I paid out of pocket for blood work, ekg and other tests. When the loan was canceled at the last minute I had to forfeit those charges, time off work, put through a lot of stress, hired a caregiver and so on. This was an outrage!! Deceptive enrollment practices, downright lies to me about extra charges to Doctors office, and just plan WRONG ON THEIR PART. It seems that they put me out their with other banks and loans companies and I am not not able to get anything told unknown reasons that I never had before. My credit score is above average too.
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1 comment
#2020363

" all the credit bureau checks" So, you didn't know what your credit looked like before applying for...Credit... C'mon...

ID
#610894 Review #610894 is a subjective opinion of poster.
Location
Aliso Viejo, California
Reason of review
company misrepresenting product,fraudulent promises, harassing and unnecessary phone calls changing whole loan agreement after it was signed and approved.
Loss
$6500
Preferred solution
Deliver product or service ordered

Loan Review

Said I had to put my credit card info in to prove it was me !! Charged me 19.45 And declined my lian no refund disputing charge ! I would never pay 19.45 for a loan approval when my credit isn't perfect
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ID
#603620 Review #603620 is a subjective opinion of poster.
Location
Yellow Springs, Ohio
Reason of review
Problems with payment

Medicalfinancing - Loan Application Review from Tarpey Village, California