New Reviewer

Do not use this medical alert company.

Product arrives, I set it up. Per instructions I call company to test the unit. Long wait for a response from company. Person told me to push alert button and when EMS comes on tell them only a test. The EMS responded quickly. However when I said many times it was only a test they couldn’t hear me because unit was defective. Ambulance arrived. The company person tells me they will overnight a unit. They didn’t. I called to cancel and was told it was arriving the next day and I would receive two free months. I asked the person to email that information. That never came nor did the unit. I then cancelled the unit. I sent everythink back. In the packing the unit went off though it as cancelled. Ambulance arrived. They credited my money except $54.00. I will try to get that back. Never used the unit. Now we have an excellent medical alert company.
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ID
#1752745 Review #1752745 is a subjective opinion of poster.
Product
Medical Guardian Medical Alert System
Reason of review
Damaged or defective
Loss
$54
Preferred solution
Full refund

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