MediaMarkt
MediaMarkt Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MediaMarkt has 2.6 star rating based on 6 customer reviews. Consumers are mostly neutral.
33% of users would likely recommend MediaMarkt to a friend or colleague.
- Rating Distribution
Pros: Good selection.
Cons: Better control of payments, Such incidents should be avoided.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MediaMarkt has 2.6 star rating based on 6 customer reviews. Consumers are mostly neutral.
33% of users would likely recommend MediaMarkt to a friend or colleague.
- Rating Distribution
Pros: Good selection.
Cons: Better control of payments, Such incidents should be avoided.Recent recommendations regarding this business are as follows: "Be aware of unauthorized purchases using your data!", "Do not buy Whirpool products from MediaMarkt if you are expecting a good service.", "Don't buy this camera", "Rely via email", "Do not buy Apple products from them if you can get it at Apple Store which is far more reliable.".
Most users ask MediaMarkt for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Harare, Mashonaland Central
Product purchase
Product specifications not very clear. Different specifications on company website and the online shop
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cologne, North Rhine-Westphalia
Fraud: unauthorized purchase from Media Markt Smart
Keep trying to get the full refund. If norme reacts, take legal actions
I have been a victim of an unauthorized purchase from Media Markt Smart using my card details and want to dispute this purchase and get reimbursement.
- Good selection
- Such incidents should be avoided
- Better control of payments
Preferred solution: Full refund
User's recommendation: Be aware of unauthorized purchases using your data!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Amsterdam, North Holland
No reason yet
I contacted the company with customer service every day but I don’t get my return money back until now it’s been two months almost I’m so tired of calling every day customer service with out any solution
Im still waiting for return the damaged delivery its been 20 days no one comes to my house to pick it up
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequesting refund laptop because of eye problem
Dear Sir/Madam,
I bought an Asus laptop 10 days ago. I understand that I have a problem with the OLED screen. After using it, I feel pain in my eyes and also a little headache. My previous laptop was IPS and I did not have any problem with that. So, I decided to refund the laptop. I would be happy if you can guide me. My purchase was personal, not online, and I bought it from MediaMarket in Budapest, in the Westend branch.
Best wishes,
Saeid
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kristianstad, Skane
Receipt for M/C: DW60M6051UW/EE
Hi Media Markt,
I have lost the receipt for my dishwasher that I purchased from your store in Sweden. Since Media Markt is no longer present here, I am wondering if there is any way for me to obtain a copy of the receipt or confirmation of the purchase.
The produkt:
Samsung dishwasher 08.05.2021
Buyer: Edlire Luzha
Location: media markt, kristianstad sweden
Thank you in advance for your help!
Best regards,
Edlire Luzha
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Krakow, Lesser Poland
Bad client service
I bought a whirlpool dishwasher from MediaMarkt in Krakow, from 25th of February there was a leakage in one of the valves, which I wrote them. On 25th of March one month later, they were supposed to be at my place and didn't show up.
Now they gave me a new date which is 5th of April.
It is a disaster that I have to wait for more than a month for just changing a valve. I do not recommend Whirlpool products in MediaMarkt for their poor customer service.
User's recommendation: Do not buy Whirpool products from MediaMarkt if you are expecting a good service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Banja Luka, Republika Srpska
Mediamarkt
Bought a brand new pair of earbuds from Mediamarkt's store in Lloret de Mar, Spain. They broke down a day after I returned home. Not only do they not have any details for where and whom one can complain about such issues, but even after asking for a customer service va Pissed Customer, I still had no answer.The company could answer a customer's request for a repair or offer to send a new item if the original one is broken.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Gooise Meren, North Holland
Refund, return the item
Dont like it's not good camera
I would like to have a refund.
Not good camera, and high price as well, etc
Preferred solution: Full refund
User's recommendation: Don't buy this camera
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTechnical
Mu issue is still pending . I bought a laptop with window 11 but didnt get .
Please tell me the way how I can do it
Preferred solution: My problem would be solve
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Neutraubling, Bavaria
Item not receive since a month
Beste meneer, mevrouw, Ik heb een klacht.
Twee weken geleden precies om 25-Nov-2023 heb ik een telefoon besteld als cadeau voor mijn vader. Helaas heb ik de telefoon nog steeds niet ontvangen.
Ik heb al vier of vijf keer gebeld, maar het probleem is nog niet opgelost. Op uw website belooft u: "Binnen een werkdag in huis!" Maar ik wacht nu al veel langer op mijn bestelling. Ik ben hier echt niet tevreden over! Wanneer kan ik de telefoon verwachten?
Anders wil ik graag mijn geld onmiddellijk terug dan ga ik de telefoon bij een andere winkel kopen.
Ook kocht ik vanwege de aanbieding die jullie hadden, maar nu is de prijs gestegen. Mijn bestelnummer (Verkoper) is 35688 .
Mijn bestel number is :
JVGL061416****212091**** De naam is Najeeb Alheattar.
Ik hoop dat u snel reageert.
Alvast bedankt voor uw reactie.
Mijn mobiel nummer is 068425**** Met vriendelijke groet,
Moatasem Najeeb Alheattar.
Preferred solution: Full refund
User's recommendation: Rely via email
Amsterdam, North Holland
Avoid Mediamarkt at all cost
Ordered a fridge from Mediamarkt and the installers did significant damage to our floors. They told me "It's Mediamarkt's problem."
Mediamarkt refuses to take responsibility and will not compensate us for the damage, which will cost 750 euros to repair.
I will never shop for anything at Mediamarkt again.
Dusseldorf, North Rhine-Westphalia
Faulty macbook air- a full month to repair
I purchased a MacBook Air from MediaMarket. A year and half later, it stopped functioning.
I took it to the genius bar at Apple, and they assured me that it was nothing I had done, the damage came from within the product, meaning it was faulty. I had then been informed that the first year of guarantee for a product is taken care of by the manufacturer and the second year by the store from which the product was bought, as per European law. As I had purchased the laptop 1 year and a half prior I then traveled to Germany for the sole purpose to get it repaired, as I have since moved and currently studied in Belgium. They had first tried to make me pay for the repair and had denied that the item was still guaranteed by them, regardless of the law.
After having spoken with the manager they then, reluctantly, agreed to get it fixed in 10 to maximum 15 working days. I gave the MacBook the 24th of December 2021, and it is now the 21st of January 2022, and I have still not received my repaired product with absolutely no update whatsoever on the date it could be fixed. I am a student, this entire month is exam period, I live in Brussels. Regardless of my requests, they denied sending the product to Belgium Media market or providing me with a device in the meantime, as I know was done in the past with other costumers.
I have had to extend my stay by a month in Germany for the sole purpose of receiving my repaired product after its taken 20 working days so far (having factored in Christmas days, New year's and all the weekends). This has been a huge inconvenience and every time I visit them to ask about an update on the repair as I have put my whole life on hold for it, they respond in an entirely rude manner. I still don't have my Pc.
This stay has ended up costing me more than the value of the MacBook. I am entirely dissatisfied with their costumer service and do not recommend at all.
User's recommendation: Do not buy Apple products from them if you can get it at Apple Store which is far more reliable.
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