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After making me miss half a day of work because they won't come after work or on Saturday. They didn't show up. Rescheduled three times. No show each time. Promised they would come this Saturday, then called and said they aren't coming to my area this Saturday or any...
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I didn't like
  • Mediacom
#1020916
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I attempted to drop the tv & phone services, only to be told they refuse to do so. My contract with them is over and I want to go with another provider, it's like they want to just keep the billing cycle going. They are the only isp provider in my area so I wanted to...
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Anonymous

Anonymous Wow, yep had the same issues with the Milton Florida office. This company needs a major revamping. Like fire all the liars.

1.1
I didn't like
  • Total disappointment
#1017504
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My husband or I have called Mediacom several times in the year that we have had them. We have had techs out to our house on numerous occasions and they still tell us that there is nothing wrong or its in our house or some type of bull *** that goes along with their...
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1.0
I didn't like
  • No sympathy
  • Do not do what they say
  • Want your money but do not want to fix your problem
#1015520
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Mediacom Cable Tv Service Review

#1020449
1.0
Web site is very confusing, why do they need telephone #. After entering e mail address it prompted something couldn't read.un able to use phone site, apparently they do not want complaints or offer assistance unless you sit on phone for up to 30 min to get no help for problem. For what they charge should have better web site for trouble. Wish we had another choise would leave them asap.
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Short Review for March 06, 2017

#1017648
1.4
The commercials are lies. My cabke and internet are intermittent. The tech that came out had all excuses, didnt finish job. Issues still not resolved even after sending anither tech.
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Short Review for February 28, 2017

#1015033
On 28th of feb soppose to hook up to mediacom at 4:00pm but did not come out . I was told at Decatur ind office they would be out at 4:00 made a appointment . But mediacom said i have to be here at home between 1pm and 5pm but have to work not happy when no one show upat 4pm so going to cancel if this is the way you treat costumers.
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Short Review for January 05, 2017, Pc_bad_quality

#986229
ABSOLUTLY THE WORST SERICE EVERY
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I have had experience for 4+years with Mediacom on & off due to moves, & observed friends & family experiences with this company. I have to agree with all, yhis company is by far the worst with "service" on all levels. We are a small community with limited options so...
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Call due to tv service down. Given a time would be here told agent had to be out of house no more than 5 minutes away. she took phone number other than house and said they would call them. So when had to step out they called the home number left message appt. put on...
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Anonymous

Anonymous Start a pettion

1.1
I didn't like
  • Unable to resolve problem
  • Being lied to by the supervisor just to get me off the phone
#1002827
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I have notice less than honest sales practice from medico myself. It seems there service fall short of what you paid for and expect, only to upsale you to the next "package". which is 10 dollars more. And yes, I have notice the same thing that concern your dealings...
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Anonymous

Jim Jones99 Use speedtest.mediacomtoday.Com to test internet speed hard wired, because wirelessly you will lose at least 20-30% of speed just because it's wifi. Additionally, if you have ...

We have had Mediacom for 6 months. We loose the Internet connection frequently, the Tivo service goes down. We have had 6 service techs come out, the modem has been replaced, still having problems. This doesn't include the number of times I have rebooted the modem on...
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1.0
I didn't like
  • How poor customer service is
#996593
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When Mediacom Cable goes out now they do not want to give you a credit they said you have to call in the day to Cable go out but they have it set up so you can't talk to anyone when you're cable go out they put you on voicemail and tell you to go online and file a...
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a sales rep talk me into letting them in stall a high speed modem that they claim I needed to continue to get service. I asked how this was going to affect my bill and was bold faced lied to. Was told there was no charge to install it and it would not effect my plan...
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1.6
I liked
  • Retension lady was very helpful and friendly
I didn't like
  • No one resolves problem
  • Confused and rude customer service
  • No follow through with customers
#996156
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Contact Mediacom

Headquarters Address:
Mediacom Communications
100 Crystal Run Road
Middletown, NY 10941-4048
Phone:
(800) 239-8411
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Top Rated Products Manufactured by Mediacom

In August 2016 Mediacom sent correspondence stating that the internet network would be upgraded by September. At that time a modem rental increase of $2.50 would apply. Customers had the choice to opt out via their Mediacom online account which I did on 8/14/2016. I...
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Anonymous

Jackie Hundley Not much has been resolved. Although Mediacom has not been as scandalous since my report of corruption

1.4
I didn't like
  • Technician service
  • Below poor customer service
  • Across the board sports network surcharge
#993483
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