Resolved
Barbara E Hfz

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Verified Reviewer
| map-marker Omaha, Nebraska

Resolved: Refusal to reissue refund

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Updated by user Sep 27, 2023

Company fixed the issue and I have been provided with apology. Overpaid and took 2 months to get refund..:plus 10 phone calls! O offer of anything for my time and frustration or even an apology!!!!

Original review Aug 28, 2023
Disconnected service in 7/7 and mailed back equipment. Refund was issued around 7/15; but still have not received it. I have made 5 calls to them and they keep giving me the run-around .6 weeks should be plenty of time. AND I WILL BET THEY WONT WAIT 6 weeks for a payment (without charging a fee). Want my money!!!
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User's recommendation: Find another vendor

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