Poor service/ discrimination
My husband is mentally ill and he's also autistic and we entered media exchange to buy him a few video games and he went up to the counter to ask politely if he could get a dollar off a video game and the owner was very disrespectful to him he asked if he was having a bad day and another employee yelled at him and said a few curse words and said either buy the games or get the *** out so my husband left the games on the counter and walked out the two gentleman followed us out of the store still cursing at him telling him he and I were banned from both there stores we live in Elkhart Indiana they also have a store in Goshen indiana and the thing is the owner knows of my husband's condition he also knows my husband uses video games for a coping method and my husband has spent alot of money in these stores and he has also been sold games systems that didn't work that he had to have replaced several times and they always seem to be rude and nasty to him and it sad that a regular paying customer has to be treated this way and who always being made to feel like crap for not doing anything wrong this place is overly priced and the customer service is awful this place needs shut down all there systems are faulty and don't work properly and when you go to return the item they get really rude and act like it's your fault for the garbage there selling to you
User's recommendation: Go to a different video games store.
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