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MedExpress Pharmacy

MedExpress Pharmacy Reviews

www.medexpress.co.uk
What is your customer experience with MedExpress Pharmacy?

MedExpress Pharmacy Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

MedExpress Pharmacy has a 1.7 star rating based on 1 customer review, with 100% unfavorable distribution. Consumers report being mostly dissatisfied, praising low prices but citing high overall price level impressions and poor customer service. Recent feedback warns of unanswered emails and unclear refund handling.

Positive Feedback

Customers note cheap pricing and value for discounts and special offers in MedExpress Pharmacy reviews.

Negative Feedback / Risk Areas

  • Repeated poor customer service and slow or vague email responses.
  • Order delays, delivery problems, and no reachable phone contact.
  • Unclear refunds and difficulty resolving MedExpress Pharmacy customer complaints.

Key Takeaways for Future Customers

  • Expect low prices but prepare for customer service and delivery risk.
  • Document orders and communications if you need refunds or support.
  • Consider alternatives if reliable contact and timely delivery matter.
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Sonjii d Cje

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Verified Reviewer

Order delays with lack of clarity

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AI Highlights
  • - No contact from the company since Monday; unsure about a refund.
  • - Emails unanswered; responses repeat questions.
  • - Calls not answered.

Hello

re REFERENCE #

6fa1e32d

I still have not had anyone contact me since Monday as requested, my emails have gone unanswered they just send you the same questions, calls are not being answered what is happening this is so frustrating. Would never recommend as no idea how Ill get a refund with this behaviour.

Pros:
  • Cheap
Cons:
  • Poor customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Do not use as they have no customer service just a once a day vague email response set on repeatedly asking the same questions.

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Anonymous
map-marker Morvich, Scotland

Delivery

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AI Highlights
  • - Delivery window 11:30-13:30 after a note at 10:00.
  • - No phone number; emailed to say not to deliver.
  • - A settee was left outside the door.
  • - It started to rain.

Would have given zero stars if that option available!! Text sent at 10am to say delivery between 11.30 &13.30 tried to contact them to say not going to be there.

Doesn't seem to be any contact phone number so emailed to say don't deliver. Returned to find a settee left out side my door. Were they expecting me to carry that up to a first floor flat on my own. I'm not super women for heaven's sake.

How stupid is that. Ps also starting to rain, nice...

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