Jonnie K Lar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer service/communication

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I ordered CPAP supplies in early March 2024, but never heard from them. When I called for the 3rd time, I was able to speak to someone.

They claimed part of my order was on backorder. So instead of shipping part of my order, they were holding everything. .No one from the company contacted me with any information. Also, they claimed they were waiting on a prescription.

Well they had one in the Foley office and it should have been sent to the reorder department.

The reorder department had called me one week after I got my new CPAP machine. If they needed a prescription they should have contacted the Foley office.Beware

View full review
Pros:
  • Friendly billing office
Cons:
  • Customer service
  • Reliability
  • Communication

Preferred solution: Deliver product or service ordered

User's recommendation: Compare with other companies first

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article