Med South Inc Reviews
Med South Inc Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Med South Inc has a 1.8 star rating from 1 review; consumers are mostly dissatisfied with 100% unfavorable feedback. Pros note a friendly billing office, while cons highlight communication, customer service, reliability, and a high price level. Med South Inc reviews recommend comparing with other companies first.
Positive Feedback
The billing office is described as friendly and staff eventually responded when contacted.
Negative Feedback / Risk Areas
- Poor communication and delays leading to order holds and backorders.
- Customer service failures around prescription handling and follow-up.
- High price level compared with alternatives.
Key Takeaways for Future Customers
- Check other suppliers and read Med South Inc customer complaints before ordering.
- Confirm prescriptions and shipment timing in advance.
- Be prepared to follow up on orders despite friendly billing staff.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Med South Inc has a 1.8 star rating from 1 review; consumers are mostly dissatisfied with 100% unfavorable feedback. Pros note a friendly billing office, while cons highlight communication, customer service, reliability, and a high price level. Med South Inc reviews recommend comparing with other companies first.
Positive Feedback
The billing office is described as friendly and staff eventually responded when contacted.
Negative Feedback / Risk Areas
- Poor communication and delays leading to order holds and backorders.
- Customer service failures around prescription handling and follow-up.
- High price level compared with alternatives.
Key Takeaways for Future Customers
- Check other suppliers and read Med South Inc customer complaints before ordering.
- Confirm prescriptions and shipment timing in advance.
- Be prepared to follow up on orders despite friendly billing staff.
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Verified Reviewer
Customer service/communication
- - Ordered CPAP supplies in March 2024 and never heard from them; order held due to backorder.
- - Prescription in Foley office; should have gone to reorder.
Yes, I have. but they have no excuse for the poor service.
They claimed part of my order was on backorder. So instead of shipping part of my order, they were holding everything. .No one from the company contacted me with any information. Also, they claimed they were waiting on a prescription.
Well they had one in the Foley office and it should have been sent to the reorder department.
The reorder department had called me one week after I got my new CPAP machine. If they needed a prescription they should have contacted the Foley office.Beware
- Friendly billing office
- Reliability
- Communication
- Customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Compare with other companies first
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