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Med Mart

Med Mart Reviews

www.medmartonline.com
What is your customer experience with Med Mart?

Med Mart Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Med Mart reviews show a 2.4 star rating from 2 reviews and overall negative sentiment; consumers note an easy to navigate website but are mostly dissatisfied.

Key Takeaways for Future Customers

  • Expect high price levels and a wide product selection; one lift chair recommendation says it fits needs.
  • Check warranty coverage before purchase for controllers and parts.

Negative Feedback / Risk Areas

  • Recurring customer complaints about refunds, billing and a 25% restocking fee on returns.
  • Reports of poor customer service and confusing policies affecting exchanges and insurance acceptance.

Positive Feedback

Positive notes include product diversity and an easy to navigate website; at least one customer is pleased with their lift chair.

View full overview ›

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Assistant t

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

25% undisclosed restocking fee

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AI Highlights
  • - Med Mart took $2,800 after a wheelchair return.
  • - It alleges a 25% restocking fee on a $5,000 wheelchair was misrepresented.
  • - Manager J...e described as patronizing.
Updated by user Sep 15, 2025

Medmart has ambigous 25% restocking fees when purchaseing online. I suggest you go to your local mobility store to get equipment.

Could you talk with your doctor for recommendations?

This company will empathetically keep $2,800 from a refund to a Parkinson's patient, a 76-year-old man on a fixed income. If they did it to him, dont think twice that they would do it to you.

Original review Aug 28, 2025

Med Mart stole $2,800 from a disabled, elderly man because he returned the wheelchair. They suggested they disclosed a 25% restocking fee on a $5,000 wheelchair but instead gave him a protection policy that was useless.

The manager named J...e is the most patronizing and demeaning woman I have spoken with over the phone. This company's karma really has it coming.

Loss:
$2800
Pros:
  • Easy to navigate website
Cons:
  • Dark patterns

Preferred solution: Full refund

View full review
Victor U Rcl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to replace or repair my Viva lift remote control

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AI Highlights
  • - Lift chair remote stopped; replacement needed.
  • - User relies on chair after hip replacements.
  • - Asks about warranty or price; wants ASAP.
Contains 2 confidential files for company representatives

My remote control unit quit working on my lift chair. I need to get a replacement controller I have both hips replaced and use my lift chair to get up and down Your invoice number #100003**** for order #110004****.

From David Upchurch shipped to Victor Upchurch 721 W Brushy Valley Drive Powell. TN. 37849 Please advise me if the remote is covered under warranty replacement or price for a replacement controller as soon as possible. I have been very pleased with my chair and rely on its service.

Im not a.

Pissed consumer. Thank you very much

Pros:
  • Excellent lift chair
Cons:
  • Need a better remote control

Preferred solution: A replacement controller for my lift chair

User's recommendation: My lift chair fits my needs perfectly

View full review

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