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Meaningful Beauty in Montreal, Quebec - Terrible service

I can't say anything about the products themselves, as I haven't tried them, but my experience with this company was terrible. I ordered the products from Canada but a month later I still didn't have them. I called back and they said there was a problem with their courier and they'll send it out now. I said, since you haven't sent it, keep it, I don't want to wait any longer. They said, fine we'll refund you, and they did. About a week later, I find a box from them at my doorstep and a new charge on my credit card. I call them and they tell me that they made a mistake and for me to send back the box for a refund. To send a box this heavy from Canada costs around $30, but they tell me I'm responsible for that cost! Why should I have to pay to ship something back, that They sent me by mistake? Terrible experience! It's not so much for the money as it is for the principle.
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Review
#607522 Review #607522 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$57
Preferred solution
Full refund

Meaningful Beauty Deal Review

1.0
Details
was going to buy but will not because of the comments on here... would rather go to a big department store than deal with all the ***.
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Review
#583800 Review #583800 is a subjective opinion of poster.
Service
Meaningful Beauty Deal
Reason of review
Poor customer service

Meaningful Beauty - Good Product Results Review from Montreal, Quebec

I have been using this product 1 year now and I had no problems people have notice the difference in my skin. Was shocked to see so many complaints .
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1 comment
Anonymous
#847717

I love love love meaningful beauty. I am surprised about all the complaints.

Most complaints seem to be about problems with cancellation due to the cost of MB. Some people complain it doesn't work for them (I guess it can't work for EVERYONE). The products have been very effective for me. The dark spots on my face have lightened considerably.

I love the wrinkle capsules. I can stress enough how truly happy I am with Meaningful Beauty.

Review
#493843 Review #493843 is a subjective opinion of poster.

Meaningful Beauty in Montreal, Quebec - Unable to Cancel

Received my package 2 days ago.....FROZEN SOLID ....Purolator delivery....they must park the trucks outside .....no idea if the product is good or not....do not want future shipments...have tried to cancel for 2 days ....no one calls you back and if you do get a person they just transfer you to another person.....I finally called the number that I ordered with and was transferred 3 times .....I think it was done with success....I was given a cancellation # but who knows.......man Cindy Crawford must need $$ if she is involved with this company and furniture ! VERY DISAPPOINTED AND HAVE LEARNED A LESSON DO NOT ORDER FOR INFO COMMERCIALS
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Review
#475450 Review #475450 is a subjective opinion of poster.
Loss
$50

Meaningful Beauty in Montreal, Quebec - Harass by the collecting department for a refused shipment and poor customer services agent

I had refuse the 2nd shipment, return via Purolator same day with confirmation number. Receive first payment notice within the same week. I had sent back the note marking the return date & confirmation #. 4 weeks later I received a 2nd payment notice. I called their accounts department, the agent then claims they had just receive the returned shipment and had set the balance to $0. The same week, I started to receive calls from their collecting department, for 2 weeks I had been harassed by the calls. I called the collecting department today and they were unaware of the 0 balance. The agent suggested that I called the accounts department, which is actually the same # as the customer services. I wanted to complaint and they just keep telling me that you had a $0 balance and it would not hurt your credit. I am unhappy with their not communication between "department" and the agents trying hard to just write me off. It is not the money that matters. The services that they provide is unacceptable!!!!!! Z class.
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Review
#433195 Review #433195 is a subjective opinion of poster.

Meaningful Beauty in Montreal, Quebec - Meaning full beauty...right!!

Update by user Jan 06, 2013

Well,after numerous e-mails and phone calls,I finally got my $$$ back from that company.Long and tedious process but it's settled

Original review posted by user Nov 13, 2012

Another chapter in the Meaningfull beauty customer scam.. Got he product,returned it,got proof of delivery back to them and...OH!!!! SURPRISE they claim they don't have it.They DEMAND proof of delivery,proof of postage return,proof of this and that. Who are these people??They think that all customes are crooks..well,it takes one to know one as they say. Don't blame the customer service people,they ONLY do as they are told.This company SUCKS big time. I order goods frome evreyhere from my hometown to China...never had such a poor(sic) record. Guess I made a mistake to deal with such a #@^&*^% company
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1 comment
Anonymous
#712808

MEANINGFUL BEAUTY IS A SCAM COMPANY.

Review
#358599 Review #358599 is a subjective opinion of poster.
Loss
$50

Contact Meaningful Beauty Customer Service

Mailing Address:
Guthy-Renker LLC
1845 Brevard Rd.
Arden, North Carolina 28704
United States
Phone:
(800) 927-0047
All Meaningful Beauty Contacts

Meaningful Beauty Products and Services Reviews

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