Meaningful Beauty Beauty Set Reviews in District Of Columbia, USA
Meaningful Beauty in Washington, District Of Columbia - Double charged my credit card
Update by user Dec 10, 2011
So it is now Dec 10th and I still have not received my refund. After spending several days talking to the post office trying to get my proof of delivery, they stated that it had been returned to them.
They also stated that it goes back to HP yes they say HP warehouse that ships all of Guthy-Renker\'s and other corporations products like Proactive and many others go through HP. They stated that it takes them a long time for Guthy-Renker to get it back into their system because HP would get the product back and then have to get it back to Guthy-Renker. This is why it takes them so long and sometimes why things get lost and you as a customer get charged. If you do not get a proof of delivery you will cause yourself a lot of stress trying to find the package you sent back.
The post office stated they get many complaints form people about stuff they sent back to Meaningful Beauty(Guthy-Renker) stating they never get the packages. So after talking to several Managers at the post office in Des Moines, I called back Meaningful Beauty and stated that indeed the post office has delivered my package back to you guys. They then asked if I had a tracking number I gave them the one the P.O. gave me and she magically found it in the system as a being returned and then stated I would get a check in the mail.
This was back on November 11th. Almost a month later still no check in the mail. I will again be calling them on Monday to see what the next step is to getting my refund. I am sure I will be told it could take several months or weeks before I get the check.
Seriously the customer service that is given from this company is so bad that I can\'t believe they can get away with this. Unfortunately the infomercial really reals you in and you don\'t realize the stress and time it is going to take you to cancel and or return a product to get your money back. I hope many read this before ordering. Unfortunately I think we all end up here after we have had a bad experience with them and are now trying to get the word out.
Best way to spread the word ladies and gentleman is thorough word of Mouth so pay it forward.Spread the word to everyone you know to stay away from Guthy-Renker products. If they think it is o.k.
to treat customers like this then it is our responsibility to spread the word so they no longer have customers to treat this way. Companies should not be allowed to do this.
Original review posted by user Nov 04, 2011Do not order this product. Returning this product will turn into a battle. They tell you they never receive the product back and the only way they can check to see if they have the product back is by the Post office tracking number of proof of delivery. If you don't have this number they say they never received the product back. I know this because I called twice once without my number and the other with number. Surprise the second time with my number they had it but could not find in system that it was returned with out that tracking number. Seems really strange to me that is the only way they can track if you package was returned to them. If you don't have this number you will be biting almost 200 dollars on second shipment from them. All and all the product is no different then any other facial lotion you buy at target not worth the headaches. Their Customer Service really sucks. And it is a huge nightmare to return the product. Just not worth the money they are charging and what you will end up spending. Save yourself the headache and don't try it.
Meaningful Beauty in Washington, District Of Columbia - Cindy Crawford Schemes
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