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Meaningful Beauty in Temple City, California - I was mislead my purchase was $49.99 turned out $163. 34

I purchased my order in the morning on November 05, 2014. I received an email for an invoice of $163.34. I tried to cancel my order twice the 1st representative said it was to soon to cancel later that day I called back the 2nd representative said he cancelled the order. Several days later I received an emailed indicating the order was shipped!! and my checking account was debited $63.00 dollars. I called to cancel my order immedately but it was to late. I received the order and drove it immediately to the UPS store today. I called the representative he said it will take up to 4 weeks for a credit but they will continue to debit my account the remaining balance. WTH. This company blows!!
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1 comment
Anonymous
#900590

So many companies pull this kind of bs! They are unconscienable!

Review
#557992 Review #557992 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$163
Preferred solution
Full refund

Meaningful Beauty in Wrentham, Massachusetts - Products doesnt work, service is worse

The producs didnt work, they charged you without you knowing. Dont ever buy ANYTHING from Guthy Renker. I have tried meaningful beauty, proactice, x-out, and wen. And i have wasted so much money on all the products, even with the refunds. I wanted to get this for my mom so bad even with the bad reviews i did it. I am telling you, DO NOT BUY ANY OF THESE PRODUCST. If you do, i hope you don thave a bad expierience. The products dont ussually work for me, buit may work for other people. Just keep in mind its difficult to organize your account with Guthy Reker. Overl all, ive learned my lesson not to order from them again.
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Review
#557869 Review #557869 is a subjective opinion of poster.

Online Order Review

To cancil any order call 18009270047. In person over the phone during reg bissness hours
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Review
#556955 Review #556955 is a subjective opinion of poster.

Duped by Meaningful Beauty

1.0
Details
After sending back a MB kit, have been sent e-mails/harrassed because of non-payment, with threats against my credit score. I sent the product back to them, it was not recognized. I have heard this is a common problem with this company, as well as poor customer service. A less than best skin care line, that insists on a auto-ship committment, with a send back guarantee, which they do not honor. I have answered the collect letters twice. I made the mistake of sending the original tracking letter to the fools, so I get to pay for nothing to these folks to save my credit. As they well know, giving in costs less for me than a lawyer. MB is a racket.
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1 comment
GuthyRenkerHelp
#899678

Hello, Our Corporate Customer Service Escalation Team would like to look in to this and offer direct assistance with your account. If you could please take one final step and fill out this form: http://www.meaningfulbeauty.com/lp/cet, someone from the team will contact you shortly. Thank you.

Review
#556842 Review #556842 is a subjective opinion of poster.
Service
Meaningful Beauty Customer Care
Reason of review
Poor customer service
Loss
$129
Preferred solution
Leave me alone. I have not paid this bill because I sent the product back. I don't have it.

Meaningful Beauty in Jackson, Mississippi - Every time I call I get a busy signal

I got an unexpected order from M B.. they took payment from my checking account.. I want to get into my account or set one up... I have to know the account number.. I do not know it.. I can't get with anyone to cancel the order or get into my accout or rather I can't set up an account... it is so crazy... If I stop payment to them it will cost me at least 30 dollars... I do not like doing business with M. B. any more. I got to get out from under them... I like the products but not the new set up..
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1 comment
GuthyRenkerHelp
#899113

Hello, Our Corporate Escalation Team will be able to help get this resolved for you and assist with anything else outstanding on your account. If you could please contact them by filling out this form: http://www.meaningfulbeauty.com/lp/cet we will be able to directly assist you.

You do not need to provide your account number when submitting the form. Thank you.

Review
#556827 Review #556827 is a subjective opinion of poster.
Product
Meaningful Beauty Beauty Set
Reason of review
Poor customer service
Preferred solution
JUST CANCEL MY ACCOUNT..DO NOT SEND ME ANY MORE PRODUCTS..IT IS TOO HARD TO GET IN TOUCH WITH COMANY

Cancellation Policy Review

I canceled my orders with Meaningful Beauty far future orders and they are still trying to charge my credit card. my phone number is 630 808 1278
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Review
#556428 Review #556428 is a subjective opinion of poster.

Meaningful Beauty - Beauty Product Review from Lakemont, Georgia

Does not work. Dont waste your money. Its a scam.
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1 comment
Anonymous
#897665

These complaints seem really way off course to the way this company responds. I've had nothing but pleasant experiences every single time I have called them with an issue and as far as to using their product, which is amazing, I love it and I get compliments all the time on my skin.

Review
#555499 Review #555499 is a subjective opinion of poster.

Meaningful Beauty - Online Order Review

I was charged $49.95 on my bank card never received anything when i called many times they said they had no record of the order ever being placed then said it was shippee out before i ever even order it n should be here in a few days i keep getting this indian guy named chris its a scam do not order
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3 comments
GuthyRenkerHelp
#896710

Hello, We would like to assist you directly to learn more about your experience and look into the status of your account. If you could please take one last step and contact us here: http://www.meaningfulbeauty.com/lp/cet, someone from our team will be happy to help get this resolved. Thank you.

Anonymous
#896239

I decided to returned this product because it made me breakout. I never had so much pimples before.

I was so disappointed, I wished I never had tried this product. During the process of returning I discovered that they don't provide for returned label so I had pay for shipping and handling. After a month I still didn't get my refund so I called them, luckily I have a tracking number because the person I was talking to said to me that it did not show in their computer that the product was not recieved. He then asked for my tracking number and few minutes later he said he will be able to give me a refund but minus the shipping and handling.

So I just checked my visa few hours ago, they refunded me 21 dollars less. I then called them and said that the sales tax is not refundable, I was furious to the girl I said "that is absurd! Tax is always refunded when I returned a product! This is the first time i ever heard about this, this is *** "Why wasn't I notified and they only told me that I wasn't going to be refunded for the shipping and handling?" The girl noticed I was becoming more furious and asked to put me on hold for 2 minutes, when she came back she said they will refund me and I should receive it between 3 to 5 business days.

So will see.....hope this experience of mine will help you to make the right decision to either trust this company.

I do think they just want your money because they charged you before you even get the product. So please be careful with this one.

GuthyRenkerHelp
#896712
@Toni

Hello, We would like to look into your account and assist with anything outstanding. If you could please email us at CorporateEscalationTeam@guthy-renker.com someone from our Corporate Escalation Team will contact you directly to assist. Thank you.

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Review
#554763 Review #554763 is a subjective opinion of poster.

Refund Policy Review

1.0
Details
They suck I have called about a problem and I have been told three different things by six people. Every time I call them they tell me I'm going to receive money back just called again for the last time because I spend a half hour being told they can not do anything for me. Some body is making good money and it's not me it's those corporate bastards!!!!!
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Review
#554226 Review #554226 is a subjective opinion of poster.
I called their 800 # and ordered the special deal of $29 + added an additional product for another $10- which brought my total to $39- which was charged on my AMEX. Soon after the following month I see another charge of $49- I disputed the same and the following month...
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2 comments
GuthyRenkerHelp
#894911

Hello, We would like to look into the status of your account and assist you directly. Please contact our Corporate Customer Service Escalation Team here: http://www.meaningfulbeauty.com/lp/cet and someone from our team will contact you shortly to learn more about your experience. Thank you.

View more comments
Review
#553149 Review #553149 is a subjective opinion of poster.
Product
Meaningful Beauty Beauty Set
Cons
  • Victimization
  • Fraudlulet
  • Scam
Loss
$49
Preferred solution
Let the company propose a solution