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    • Lousy customer serice 1

I called on a Saturday, August 13, 2016. with the manufacturers part number. The guy looked up the number, provided mt the price, $7 or so. I told him I wanted to order it. He came up with endless reasons why he could not order it. First he said it would take 3 weeks to get. I said, OK, no problem. Then he said its Saturday and implied ordering parts on Saturday is not good, as the 'warehouse' is closed. Then he said it could take 3 months to... Read more

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I placed an order with M&D Mower and Appliance on July 31, 2012. M&D charged my credit card immediately, so I assumed the order was being filled and shipped. After not receiving the product for 7-10 days I called to check on the status of the order. I was told the product was back-ordered but that the order should be filled soon. I repeated this process 3-4 times over the next 5-6 weeks! On September 10th Rick finally told me there was not even... Read more

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